Question Unable to update Encryption/Decryption controller

sergioantonio

Honorable
Mar 2, 2017
7
0
10,510
Hello everyone.

I recently changed the CPU. Motherboard is Crosshair VI Hero and I was previously using a Ryzen 5 1500X which I recently changed to a Ryzen 7 5700 X.

Now I see that on the Device Manager there's a PCI Encryption/Decryption controller that is not working correctly. When I try to update the driver I get a message saying that Windows cannot find drivers for my device. As far as I know this device is supposed to create a key for my PC's data, but why does Windows tell me that there is no driver for my device? Is it because the motherboard is not compatible with it and its drivers? Any answer that can help me understand what is going on is much appreciated, thanks.