Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
For most computers, you enter the BIOS by restarting your computer and
repeatedly pressing the F2 or Delete key.
If you are really unfamiliar with the BIOS it's best not to go there. One
wrong move can prevent your computer from booting. I think it's time for you
to take your problem to a knowledgable friend or a professional - it will be
money well spent.
Ted Zieglar
"drock499" <drock499@discussions.microsoft.com> wrote in message
news:E8B03AB7-E8FB-4337-87DC-B21B9B71072E@microsoft.com...
> I do not know how to get into BIOS.
>
>
>
> "Ted Zieglar" wrote:
>
>> Do you know how to get into your system BIOS? If not, post back and I can
>> provide instructions. The BIOS is software built into your motherboard
>> which, among other things, detects the hardware installed on your
>> computer.
>>
>> If you are familiar with the BIOS, see if it detects your CD-ROM drive.
>> If
>> it does not detect the drive then one of two things has happened: 1) The
>> cables connecting the drive to your motherboard have become loose; or 2)
>> The
>> drive no longer functions.
>>
>> It's rare that cables become loose on their own, but it can happen. The
>> solution is to open the computer's and to unplug and re-plug both ends of
>> the data cable and the power cable.
>> --
>> Ted Zieglar
>>
>>
>> "drock499" <drock499@discussions.microsoft.com> wrote in message
>> news:B45BBC8A-3EF8-4143-9E5E-C61837B4F87B@microsoft.com...
>> > Yes I was able to use the drive in the past. It just stopped working.
>> > I
>> > went to use it and it was not working. I can not pinn point when the
>> problem
>> > started.
>> >
>> >
>> >
>> > "Ted Zieglar" wrote:
>> >
>> > > Were you ever able to use your CD-ROM drive? If not, you have a
>> > > warranty
>> > > issue to address with the system vendor.
>> > >
>> > > If you have been able to use your CD-ROM drive in the past, what were
>> you
>> > > doing on the computer at the time the drive stopped working?
>> > > --
>> > > Ted Zieglar
>> > >
>> > >
>> > > "drock499" <drock499@discussions.microsoft.com> wrote in message
>> > > news:AB345484-F706-4E90-A87B-CF23357743E5@microsoft.com...
>> > > > My computer does not evan recognize that there is a CD-ROM
>> > > > drive
>> in
>> > > my
>> > > > computer. I went through trouble shooting to reintall my CD-ROm
>> drive
>> > > and
>> > > > at the end it told me that it was unable to install, I got the
>> following
>> > > > message.
>> > > >
>> > > > Windows cannot start this hardware device because its
>> configuration
>> > > > information (in the registry) is incomplete or damaged. (Code 19)
>> > > >
>> > > > What can I do?
>> > > > Thanks
>> > >
>> > >
>> > >
>>
>>
>>
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