Question Unable to view outllook/hotmail emails

[Anderson10304]

Hi All,

Not sure if i'm posting in the right thread, however i'm using windows XP and since yesterday it has occurred to me I am having difficulties viewing my web based emails via outlook/hotmail. Gmail appears to be fine.

I not able to view them at all but on my smartphone I am, I wondering whether its do do with the operating system not supporting outlook/hotmail i'm guessing, I can see the title of the email but not the actual message.

Any advice would be gratefully accepted.

Thanks

 

[Petrossa]

More than likely you are also using IE, since I don't think any of the major browsers offer XP support anymore - and there's your problem.
Time to update.

Having said that, I think firefox still support XP - if you are not using it already.

 

[ImWolf]

Anderson.... While investigating e-mail problems of my own I've read a lot of articles recently similar to your Q. People using almost every version of Windows and even Linux, along with e-mail clients like Outlook, Thunderbird, Eudora, and others are having e-mail issues mostly associated with attached text or images.

I suspect this has little to do with users software so much as it does with how the sender is formatting the message, and then how the mail server is translating that message as it is D/L (forwarded) to your Outlook e-mail client.

I'm still researching this myself, but I'm thinking this is a result of how different mail senders use (or misuse) the DKIM signature options.

However, all the reports I have read have one thing in common..... users (including myself) can still view their mail normally using a web browser instead of an installed E-mail client.

Try accessing your Hotmail account using a browser instead of Outlook and let us know what happens.

Wolf

 

[Wolfshadw]

Many web-based clients require functionality that does not exist in Windows XP. Unfortunately, you best bet is going to be to update your OS to something more modern.

-Wolf sends