Undetected Ram. Ram OK

nfornet

Reputable
Feb 6, 2015
1
0
4,510
I've been reading up on different sites to find why my ram is not registering. I have a x64 win 7 VPCF111FD laptop. It came with 2 sticks of 2 GB each, and after some problems with freezing and such I investigated and found that my computer is only seeing 2GB. I took the ram out put in at a time and came to realize that both sticks worked in one slot and neither worked in the other slot. Obviously the ram is fine, but I cant find anything about what to check after that. Ive found a list that says it could be power, motherboard, cpu, and probably a lot more things. But is there a logical flow chart to follow once the ram is dismissed?

Thanks
 

TripleBullet

Honorable
May 30, 2013
241
0
10,760
If both sticks of RAM are working in only 1 slot then that means the slot they don't work in is broken (If that is what you meant). You would have to send your laptop into the manufacturer to get it fixed.