My PC has been running well since built in November 2020. Since this week, I have had complete crashes (straight to reboot, no BSOD). This has only happened to date whilst gaming, but I am experiencing them more and more.
PC specs below. No OC on CPU (nor has there ever been)
AMD Ryzen 9 3900X, MSI Mag X570 Tomahawk, 32GB RAM 3600MHz CL18 Vengeance LPX, Zotac Amp Holo RTX 3080
Antec Earthwatts 750W Gold Pro, Cougar Aqua 240 AIO, 7 x 120mm Fans
Sabrent Rocket Q4 1TB NVMe, WD Blue 250GB NVMe, 2 x TCSunbow 1TB SSD, Seagate Firecuda 1TB SSHD, Segata Barracuda Green 2TB
Soundblast ZxR
Corsair Airflow 275R
Corsair K55, GigaByte G27Q, Dell P2719H, Dell U2419H
To date I have done the following:
I see the following logs in event viewer, but there is nothing immediately preceding the crash:
Warning - WHEA Logger, Event 19
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Unknown Error Source
Error Type: Bus/Interconnect Error
Processor APIC ID: 0
The details view of this entry contains further information
Critical - Kernel-Power (visible after crash)
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Error - WHEA Logger, Event 19
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 0
The details view of this entry contains further information.
The following log is from 15th Feb and was around the time I experienced the first crash (I have unplugged the headset to rule out). This log has not re-appeared.
Critical - DriverFramework-UserMode
The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.
PC specs below. No OC on CPU (nor has there ever been)
AMD Ryzen 9 3900X, MSI Mag X570 Tomahawk, 32GB RAM 3600MHz CL18 Vengeance LPX, Zotac Amp Holo RTX 3080
Antec Earthwatts 750W Gold Pro, Cougar Aqua 240 AIO, 7 x 120mm Fans
Sabrent Rocket Q4 1TB NVMe, WD Blue 250GB NVMe, 2 x TCSunbow 1TB SSD, Seagate Firecuda 1TB SSHD, Segata Barracuda Green 2TB
Soundblast ZxR
Corsair Airflow 275R
Corsair K55, GigaByte G27Q, Dell P2719H, Dell U2419H
To date I have done the following:
- Latest chipset drivers installed
- Latest BIOS installed
- Removed OC from GPU
- sfc /scannow (all reported as being fine)
I see the following logs in event viewer, but there is nothing immediately preceding the crash:
Warning - WHEA Logger, Event 19
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Unknown Error Source
Error Type: Bus/Interconnect Error
Processor APIC ID: 0
The details view of this entry contains further information
Critical - Kernel-Power (visible after crash)
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Error - WHEA Logger, Event 19
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 0
The details view of this entry contains further information.
The following log is from 15th Feb and was around the time I experienced the first crash (I have unplugged the headset to rule out). This log has not re-appeared.
Critical - DriverFramework-UserMode
The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.
Last edited: