Unidentified Network - No Internet

Dimitri23

Commendable
Nov 26, 2016
10
0
1,510
Hey, I just built this new pc for a friend. On boothup everything worked and I installed windows 10 normally and officially. However when I went to connect the wireless adapter I got for him AC1900 it wasn't reading wireless networks. It wasn't being "detected" at all. It was showing up under the device manager but not under network like it should have it was somewhere like other devices.
Anyways, I decided to run the Ethernet line from his modem and then install the drive for the adapter so it can be read and he can have wireless connection to his wifi router.
However when I did it comes up Unidentified Network along with no internet connection. I went to command prompt and typed ipconfig.exe to see if everything was okay but only the default gateway was blank. I did research and without default gateway you can't access online? So I'm assuming it's that. I even uninstalled the wire from the device manager and refreshed so it installs it again but that didn't fix it. I tried everything within my power and research but nothing worked. Please help both him and I are getting very nervous thinking something is wrong.
 
Solution
Verify that you have only one network adapter (either wired or wireless) enabled on the new pc build.

Ensure that you have downloaded the correct drivers via the adapter's manufacturer's website.

Double check the adapter's configuration settings to ensure that they match your network.

Run the Windows 10 built-in trouble shooters via "WIN" + "I". The troubleshooters may find and fix something.

Failing the above, please run and post the results of "ipconfig /all" (without quotes) via the command prompt.



Verify that you have only one network adapter (either wired or wireless) enabled on the new pc build.

Ensure that you have downloaded the correct drivers via the adapter's manufacturer's website.

Double check the adapter's configuration settings to ensure that they match your network.

Run the Windows 10 built-in trouble shooters via "WIN" + "I". The troubleshooters may find and fix something.

Failing the above, please run and post the results of "ipconfig /all" (without quotes) via the command prompt.



 
Solution