I'm not exactly sure what your situation is but have you
1. restarted the computer.
2. After you restart the computer go to settings and update your system
3. Go to control panel and go to uninstall a program and uninstall anything that you want.
I love Windows 10 because I just bought a cheap Canon all in one printer at Wal Mart and all I did was plug it into my PC and the PC detected it and Windows 10 automatically downloaded the drivers and installed them. It works perfectly.