Archived from groups: microsoft.public.windowsxp.general (
More info?)
Sorry, you misinterpretted the question. The update was installed
successfully. The problem is that the update that Microsoft placed in the
"Hardware, Optional" type should not have been in the list. I made the bad
assumption that all updates in the list are valid and could/should be applied
.... wrong. The question is how to undo this update. Surely, there must be
some way to determine which files were replaced or a log file written
somewhere. (On this note, normally when you apply a security update, there is
a detailed explanation of what it fixes, etc. but for this update, when you
click on it, nothing is displayed. In otherwords, the only information about
the update is the one line description which says "IBM ThinkPad UltraNav
Pointing Device software update released on June 24 2003.". Nothing more is
known about this update.)
"Vincent Xu [MSFT]" wrote:
> Hello,
>
> Based on my experience, when you installed the update incompletely, you
> would be unable to remove it successfully. You need to re-install it
> completely and then you would be able to remove it. For your situation (you
> have removed the device), I'm afraid you are not able to install the update
> any more, and you need to perform system restore to remove it and then try
> to perform Windows update again(not to choose this update). But I think it
> won't do harm to your PC while you don't remove it. If you have any break
> issue with the update, please post back and we will try our best to be of
> assistance.
>
> Thank you for using Microsoft Newsgroup.
>
> Best regards,
>
> Vincent Xu
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
>
>
> --------------------
> | Thread-Topic: Uninstalling an Update performed by Windows Update process
> | thread-index: AcWMDUMVp74MXTKBRUaiVxnY8YjWBQ==
> | X-WBNR-Posting-Host: 66.18.225.12
> | From: "=?Utf-8?B?VFJJLUM=?=" <TRI-C@news.postalias>
> | References: <4D442E3A-E457-4C9B-8F22-184026953C27@microsoft.com>
> <OFr$XuAjFHA.1968@TK2MSFTNGP14.phx.gbl>
> | Subject: Re: Uninstalling an Update performed by Windows Update process
> | Date: Mon, 18 Jul 2005 19:55:03 -0700
> | Lines: 38
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> |
> | I'm afraid that the erroneous update was made some time ago and a lot of
> | other security updates have been made in the interim. Correct me if I'm
> | wrong but I believe that the approach you are suggesting is asuming that
> this
> | update was the last one made.
> |
> | "Carey Frisch [MVP]" wrote:
> |
> | > 1. Open XP's "Help and Support Center".
> | > 2. In the Search box type: SYSTEM RESTORE , and hit enter.
> | > 3. Then click on: "Run the System Restore Wizard".
> | >
> | > --
> | > Carey Frisch
> | > Microsoft MVP
> | > Windows XP - Shell/User
> | > Microsoft Newsgroups
> | >
> | > Get Windows XP Service Pack 2 with Advanced Security Technologies:
> | >
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx
> | >
> | >
> ----------------------------------------------------------------------------
> ---------------
> | >
> | > "TRI-C" wrote:
> | >
> | > | I would like to know how to uninstall an update that was performed by
> Windows
> | > | Update. The update itself was in the "Hardware, Optional" Type list
> (ie. not
> | > | the "High Priority" or the "Software, Optional" list). The update
> that was
> | > | installed shows up in the History log correctly. I believe that
> Microsoft
> | > | incorrectly scanned the computer and assigned a hardware update that
> | > | pertained to a different type of hardware ... specifically, the
> update
> | > | pertained to an "IBM Thinkpad UltraNav Pointing Device" whereas the
> actual
> | > | hardware is a Toshiba Satellite with a Synaptics Touchpad". The
> Touchpad no
> | > | longer works after the update was installed. Where does Windows store
> what it
> | > | did ... ie. is there a log file anywhere which shows which files were
> | > | modified or perhaps where it stored the original files that were
> replaced.
> | > | Ultimately, I want to uninstall the update that was applied. If I
> click on
> | > | the update that was applied in the History log, nothing happens.
> | >
> |
>
>