Question Uninstalling Error ! Help

[SamuelMeller]

Hi, I've googled this problem many many times and they all give the same answer that never works!
so I have two programmes 'ZOOM' and 'user testing' and every time I go to uninstall them I get this error and I have tried everything youtube and google has to offer.
this is the error message I get every time.

https://imgur.com/a/BdwpHVW

View: https://imgur.com/a/BdwpHVW

 

[rgd1101]

and what file are you try to open?

 

[SamuelMeller]

and what file are you try to open?

I’m trying to uninstall two programs!

 

[rgd1101]

how did you try to uninstall the program?