Hi everyone. I really am at a loss and feel quite hopeless about my issue, any help would be greatly appreciated.
The situation so far:
Computer was working fine the last time I booted it, turned it on to do some data analysis (via SPSS) and then all of a sudden I noticed some weird artifacts (some of the data cells were appearing and flashing underneath the window) and then the screen showed a bunch if tearing and then froze. Not good obviously, I thought some hardware component had failed.
So I unplugged and reconnected everything, but the screen would always freeze on the black "Starting Windows" screen. Tried all of the tools windows offers for start-up problems and that didn't work. So I tried booting up in safe mode and I can get into my PC that way. So I figured it wasn't a hardware issue anymore (my assumption, please correct me if that's wrong). So I did some digging and learned that it could possibly be a driver issue, so I went to the device manager and sure enough there was one item with the yellow check mark - Under "Other devices" is "Universal Serial Bus (USB) Controller." Oddly enough, under properties for it it says that there is no driver installed.
So after some more searching I found a forum post here saying that it was more than likely a USB 3.0 driver error, so I got it off the website. When I tried to install it it gave me error 1719 "Windows Installer service could not be accessed," so I searched on that and found the windows help for it, but in order to start it I need to be out of safe mode. As you can see, I am now stuck in a logic loop: I (think) need to install the driver for the USB 3.0 to get into windows normally, but to do that I need to be in windows normally to install the driver.
I have also tried to uninstall and disable the device, but it still wont boot up.
Please, help me!
Specs:
Custom Build
Windows 7 64-bit
Geforce 670
12 gigs of ram
X58 Classified3 mobo
i7-990
The situation so far:
Computer was working fine the last time I booted it, turned it on to do some data analysis (via SPSS) and then all of a sudden I noticed some weird artifacts (some of the data cells were appearing and flashing underneath the window) and then the screen showed a bunch if tearing and then froze. Not good obviously, I thought some hardware component had failed.
So I unplugged and reconnected everything, but the screen would always freeze on the black "Starting Windows" screen. Tried all of the tools windows offers for start-up problems and that didn't work. So I tried booting up in safe mode and I can get into my PC that way. So I figured it wasn't a hardware issue anymore (my assumption, please correct me if that's wrong). So I did some digging and learned that it could possibly be a driver issue, so I went to the device manager and sure enough there was one item with the yellow check mark - Under "Other devices" is "Universal Serial Bus (USB) Controller." Oddly enough, under properties for it it says that there is no driver installed.
So after some more searching I found a forum post here saying that it was more than likely a USB 3.0 driver error, so I got it off the website. When I tried to install it it gave me error 1719 "Windows Installer service could not be accessed," so I searched on that and found the windows help for it, but in order to start it I need to be out of safe mode. As you can see, I am now stuck in a logic loop: I (think) need to install the driver for the USB 3.0 to get into windows normally, but to do that I need to be in windows normally to install the driver.
I have also tried to uninstall and disable the device, but it still wont boot up.
Please, help me!
Specs:
Custom Build
Windows 7 64-bit
Geforce 670
12 gigs of ram
X58 Classified3 mobo
i7-990