"Universal Serial Bus (USB) Controller" missing?

joeyhoang25

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Feb 21, 2013
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My "Universal Serial Bus Controller driver is not installed ( i guess that is what i would say? ) Theres a yellow exclamation mark. It is marked under the "Other Devices" tab. There is also an "Unknown Device" that has a yellow exclamation as well. My computer is brand new, i just built it myself.

MOBO: Msi z87-g45
CPU: Intel i5 4670K
GPU: NVIDIA GeForce GT620
OS: WIndows 7 Professional

Can someone please direct me to a website that I can use to download the missing driver?

P.S. Hardware ID: PCI\VEN_806&DEV_8C31&SUBSYS_78211462

(^ that is the 2nd line in details under)

ConfligFlags: CONFIGFLAG_FAILEDINSTALL

Problem Code: 0000001C

I hope this helps. please leave a message if you might need any other info that will help solve this problem.
 

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