unknown user account created after resetting the pc

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Present but not visible unless it's been invoked and I've never seen that happen in an update.

Is that name definitely spelt with a lower case a? If so, I would be very suspicious of malware

Go to c:\windows\system32 and right click on the file cmd.exe then choose RunAs Administrator.

In the black form that shows up, at the prompt type
net user Administrator /active:no
and hit the Enter key. Close that form and restart the machine then see if it still shows.
Present but not visible unless it's been invoked and I've never seen that happen in an update.

Is that name definitely spelt with a lower case a? If so, I would be very suspicious of malware

Go to c:\windows\system32 and right click on the file cmd.exe then choose RunAs Administrator.

In the black form that shows up, at the prompt type
net user Administrator /active:no
and hit the Enter key. Close that form and restart the machine then see if it still shows.
 
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