Hi everyone,
I'm having problems with my HP Pavilion g6-1331sf laptop. My OS is Windows 7 Home Premium 64 bits.
I've had 3 BSODs recently:
I have this about the second BSOD:
And some stuff had happened between the 2nd and 3rd BSODs:
It kinda felt like it had been going worse and worse with every restart, so I have not booted on the drive since.
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The laptop has a dual boot (Windows 7 / Ubuntu, though I'm not sure I can remember the Linux password...) and a bunch of partitions:
All I have handy currently is:
While in the SystemRescueCD session, Gparted displays warning signs next to sda2 and sda8:
I haven't tried the other tools included on the live CD yet ("Show Filesystems" and "TestDisk"). Should I?
Any idea of what the issue is, first? I hope it's a Windows problem and not a hard drive failure... There's some data on C: I'd like to be able to save too...
And then: is the next step booting on the Windows 7 repair disk? Will that be okay with my dual boot, it won't mess things up even further? And it will preserve all the data too?
Thank you...
I'm having problems with my HP Pavilion g6-1331sf laptop. My OS is Windows 7 Home Premium 64 bits.
I've had 3 BSODs recently:
■ one about 2 weeks ago, code 0x0000007A: "KERNEL_DATA_INPAGE_ERROR".
■ then another, the same "KERNEL_DATA_INPAGE_ERROR", a few days ago.
■ then a 0x000000ED, "UNMOUNTABLE_BOOT_VOLUME", later that day.
I have this about the second BSOD:
Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.768.3
Identificateur de paramètres régionaux: 1036
Informations supplémentaires sur le problème :
BCCode: 7a
BCP1: FFFFF6FC500E5180
BCP2: FFFFFFFFC0000185
BCP3: 00000001B06BC880
BCP4: FFFFF8A01CA30000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\033117-29172-01.dmp
C:\Users\Me\AppData\Local\Temp\WER-1823324-0.sysdata.xml
And some stuff had happened between the 2nd and 3rd BSODs:
■ it did a CHKDSK with only 3 steps; when I looked into the Event Observer later, the log was truncated, stopping halfway through a word ("Répara"...) in the middle of step 2
■ when my session opened, I was informed that Comodo couldn't start, the install was damaged. Seven's own firewall wouldn't start either, with an error code 0x80070422
■ I restarted the laptop, everything was normal until the login screen, then it stayed on "welcome" for ages, then showed a "neutral" session, said something about not being able to access user profiles, that the identity was incorrect... The LED was lit continously for about an hour, and then when it finally went out, I was able to display the Task Manager, close that session, and open my own, which looked normal. I planned a CHKDSK on C:, and ticked both boxes in the hope of fixing the firewall problems
■ I restarted the laptop, but it did not do the CHKDSK, and again, took a while to open a neutral session; I had to wait one more hour to redo the whole thing (log in to my own session, plan a CHKDSK)
■ I restarted it again, and this time, it displayed the "Windows" screen longer than usual and then: UNMOUNTABLE_BOOT_VOLUME!
It kinda felt like it had been going worse and worse with every restart, so I have not booted on the drive since.
****************************************************************************
The laptop has a dual boot (Windows 7 / Ubuntu, though I'm not sure I can remember the Linux password...) and a bunch of partitions:
■ sda1 SYSTEM 200 MB
■ sda2 C: (Windows 7 and some data too) 70 GB
■ sda3 extended partition (sda5, 6, 7,8)
■ sda4 E: (HP_TOOLS) 3,97 GB
■ sda5 Ubuntu (boot) 500 MB
■ sda6 Ubuntu (root) 40 GB
■ sda7 Ubuntu (swap) 3,91 GB
■ sda8 D: (my data) 348 GB
All I have handy currently is:
■ a SystemRescueCD from 2009, which I used to copy all the data from D: to an external hard drive
■ the old XP laptop I'm typing from, which I fear is compromised, so I'm not sure I can download/burn ISOs from it
■ a Windows 7 repair disk which I hope works, I've never had to use it so far
While in the SystemRescueCD session, Gparted displays warning signs next to sda2 and sda8:
■ About sda8 (D: ), it says: "This software has detected that the disk has at least 7 bad sectors". I was able to copy all my files but 2 to the external hard drive.
■ About sda2 (C: ), it says: "Failed to calculate number of free clusters: input/output error. Failed to mount /dev/sda2: input/output error. NTFS is inconsistent. Run chkdsk /f on Windows then reboot TWICE!" (it may say more stuff, but I can't scroll all the way down)
I haven't tried the other tools included on the live CD yet ("Show Filesystems" and "TestDisk"). Should I?
Any idea of what the issue is, first? I hope it's a Windows problem and not a hard drive failure... There's some data on C: I'd like to be able to save too...
And then: is the next step booting on the Windows 7 repair disk? Will that be okay with my dual boot, it won't mess things up even further? And it will preserve all the data too?
Thank you...