"unspecified error" stops install of "Adobe Reader11"

[Bo2Ba57dCz]

Hi, unable to complete the installation of either 1: the latest Adobe Flash Player and 2: Adobe Reader11...no problem with the actual downloads, however while running its security scan after downloading, an error message box appears reading "C:\Users\Thomas\App Data\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\AXEBI4CT\AdbeRdr11000_en_US.exe ...unspecified error....." (this particular message was for "Adobe Reader"; for "Adobe Flash Player" a similar message appears) ...stopping everything and therefore unable to install! Please help...DC

 

[Brett928S2]

Hi

ADOBE.COM for help...

All the best Brett

 

[rgd1101]

clear your cache.

 

[Bo2Ba57dCz]

Hi

ADOBE.COM for help...

All the best Brett

Hi Brett, have consulted with Adobe's touble-shooting but nothing pertains to the specific message of "unspecified error". Thanx. DC

 

[Bo2Ba57dCz]

clear your cache.

Done, but still have the same problem! Thank you...any other ideas??? DC

 

[Brett928S2]

Done, but still have the same problem! Thank you...any other ideas??? DC

Hi

Forget Adobes automated system..email them for help...

All the best Brett