- Apr 6, 2018
- 2
- 0
- 10
I have been having Ethernet connection issues for the past week. I have tried everything, my internet provider Spectrum even sent a technician out here to try and sort out the problem. The problem was still there even after he left.
Whenever I am connected via Ethernet to my pc, I run into ping spikes and lag while playing games like Overwatch and Fortnite. In game, I have my latency shown, and I am at a stable 70ms about 98% of the time. However, it is this other 2% that is driving me insane. My ping shoots up to around 120ms for 2-3 seconds and then drops back down. The game is playable, I just get really unlucky and frustrated when this happens in a crucial 1v1 as Tracer.
I have tried to solve this issue, I looked at other forums with no luck. So far, here is what I have tested for myself.
It is not my router at fault. I have two different routers, and have connected both of them for a day at a time and I still run into the same issue. Via another forum, I even pinged my router, and there was no issue (more about that later).
It is also not my pc. I have hooked up my laptop via Ethernet and it gets the same ping spikes and lag. One thing I still could try (but haven't because I do not believe it is relevant) is playing over wifi. Downstairs on the TV, no body has issues but they wouldn't because the download speeds are always fine and the TV loads 1-2 minutes ahead of the show, so a small lag spike would not disturb the TV.
When Spectrum sent out a repair guy, he tested a lot of the wires. He said that we should be getting a number between -10 and 10 for the internet (I don't know the names, hopefully someone that reads this will understand and provide more detail). He tested the box outside where we get the internet, and it was reading a 2.5(+). Inside, the wire was reading a 0, which is good, so we unplugged a splitter and ran the modem directly into that wire reading a 0. Thinking this would solve the problem, as the modem previously was connected to a wire reading a -5, the internet was still having the same exact ping spikes moments after. My father, the repair man, and me did not know what the problem was (and it was late), so we let him leave. He said that the feed would be bad if it was too negative, but even a 0 was still causing issues.
I read on another forum that I should run ping tests, so I did, and I do not fully know how to interpret them. Here they are
ping (hop1) 192.168.1.1 -n 100
Sent = 100, received = 100, Lost = 0%
Min = 0ms, max = 10ms, average = 0ms
ping (hop 2) 24.211.54.1 -n 100
Sent = 100, Received = 99, Lost = 1%
min = 8ms, max = 253 ms, avg. = 24ms
ping 8.8.8.8 -n 100
Sent = 100, received = 99, Lost 1%.
min = 26ms, max = 309ms , avg. = 42 ms.
Both of the packet loss in hop 2 and 8.8.8.8 were at different times.
Several packets in hop 2 were above 100
In 8.8.8.8, there were 5 spikes, from ~30ms to ~180ms, then back to ~30ms.
I do not understand the problem, and do not even remember doing anything to invoke this problem. If you know, please help me out, all help is appreciated 😀
Whenever I am connected via Ethernet to my pc, I run into ping spikes and lag while playing games like Overwatch and Fortnite. In game, I have my latency shown, and I am at a stable 70ms about 98% of the time. However, it is this other 2% that is driving me insane. My ping shoots up to around 120ms for 2-3 seconds and then drops back down. The game is playable, I just get really unlucky and frustrated when this happens in a crucial 1v1 as Tracer.
I have tried to solve this issue, I looked at other forums with no luck. So far, here is what I have tested for myself.
It is not my router at fault. I have two different routers, and have connected both of them for a day at a time and I still run into the same issue. Via another forum, I even pinged my router, and there was no issue (more about that later).
It is also not my pc. I have hooked up my laptop via Ethernet and it gets the same ping spikes and lag. One thing I still could try (but haven't because I do not believe it is relevant) is playing over wifi. Downstairs on the TV, no body has issues but they wouldn't because the download speeds are always fine and the TV loads 1-2 minutes ahead of the show, so a small lag spike would not disturb the TV.
When Spectrum sent out a repair guy, he tested a lot of the wires. He said that we should be getting a number between -10 and 10 for the internet (I don't know the names, hopefully someone that reads this will understand and provide more detail). He tested the box outside where we get the internet, and it was reading a 2.5(+). Inside, the wire was reading a 0, which is good, so we unplugged a splitter and ran the modem directly into that wire reading a 0. Thinking this would solve the problem, as the modem previously was connected to a wire reading a -5, the internet was still having the same exact ping spikes moments after. My father, the repair man, and me did not know what the problem was (and it was late), so we let him leave. He said that the feed would be bad if it was too negative, but even a 0 was still causing issues.
I read on another forum that I should run ping tests, so I did, and I do not fully know how to interpret them. Here they are
ping (hop1) 192.168.1.1 -n 100
Sent = 100, received = 100, Lost = 0%
Min = 0ms, max = 10ms, average = 0ms
ping (hop 2) 24.211.54.1 -n 100
Sent = 100, Received = 99, Lost = 1%
min = 8ms, max = 253 ms, avg. = 24ms
ping 8.8.8.8 -n 100
Sent = 100, received = 99, Lost 1%.
min = 26ms, max = 309ms , avg. = 42 ms.
Both of the packet loss in hop 2 and 8.8.8.8 were at different times.
Several packets in hop 2 were above 100
In 8.8.8.8, there were 5 spikes, from ~30ms to ~180ms, then back to ~30ms.
I do not understand the problem, and do not even remember doing anything to invoke this problem. If you know, please help me out, all help is appreciated 😀
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