Question Unsure about returning my RTX 2080

[BlazingAngels]

I have been getting artifacts with my MSI RTX 2080 Gaming Trio and it has a minor scratch on the backplate but I bought it new and it came that way. I do not want my GPU to be denied for a minor scratch on the backplate that I did not cause. Should I mention that my RTX 2080 has minor scratch on the backplate and came that way when it was shipped to me. I could just say its defective but I do not want my RMA denied for a scratch that I did not cause. Any advice?

 

[Dark Lord of Tech]

They most likely won't believe the scratch was there , because they are inspected before they are shipped.

 

[JJoner]

How large is the scratch and how visible is it? If it's something that you cant see without looking for it then they probably wont decline it since the card doesn't work anyways.

 

[BlazingAngels]

They most likely won't believe the scratch was there , because they are inspected before they are shipped.

Well I don't want to fork out the money to buy a new one if I don't have to, would they mind the scratch on the backplate because the backplate is easily replaceable. The rest of the card is in perfect physically, is it worth sending back because I do not want it to get denied for something that I did not cause?

 

[Dark Lord of Tech]

You will find out when you RMA it.

 

[BlazingAngels]

How large is the scratch and how visible is it? If it's something that you cant see without looking for it then they probably wont decline it since the card doesn't work anyways.

Its a small half circle, I remember it being there when I removed from the anti-static wrap.