[SOLVED] Unusual BSOD during game session

J3MINI

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Mar 14, 2015
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Hello people :) This forum has helped big time in the past, so here goes!

Yesterday during a regular gaming session a blue screen error sprung up out of nowhere and crashed my system. Normally I can decipher what went wrong, but I'm absolutely baffled because I've never come across anything that read REFERENCE_BY_POINTER. Bluescreenview has come up with dump_wmimmc.sys and ntoskrnl.exe as culprits.

Searching around has just sent me in loops pointing the finger at Nprotect Gameguard that the game PS02 uses, a potential overheat somewhere, outdated drivers and other misc things. Prior to the crash absolutely nothing was out of the ordinary and temps were well below 70.

Currently, going over drivers and running the Windows version of memory test while I troubleshoot more. Can anyone with a knack for debugging make head or tail?

Specs are -

AMD Ryzen 3900x
TUF GAMING X570-PLUS (Wifi)
Be Quiet Dark rock Pro4
32 GB Corsair Vengeance Ram (XMP currently switched off)
Samsung SSD 840 PRO Series
addlink M.2 PCIE G3x4 NVMe RGB
Western Digital WDC WD10SPCX-24HWST1
Seasonic Focus GX 650W Gold

BSOD Dump - https://1drv.ms/u/s!As8fAPMF1oachkEnBlqpa2VAyD8V?e=SKdiFZ

Thanks ahead!
 
Last edited:

gardenman

Distinguished
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/ekafp2jz/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:031121-12562-01.dmp (Mar 11 2021 - 17:21:26)
Bugcheck:REFERENCE_BY_POINTER (18)
Driver warnings:*** WARNING: Unable to verify timestamp for dump_wmimmc.sys
Probably caused by:memory_corruption (Process: GameMon64.des)
Uptime:26 Day(s), 8 Hour(s), 09 Min(s), and 10 Sec(s)

Comment: The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

Possible Motherboard page: https://www.asus.com/us/Motherboards-Components/Motherboards/All-series/TUF-GAMING-X570-PLUS-WI-FI/
There is a BIOS update available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

gardenman

Distinguished
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/ekafp2jz/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:031121-12562-01.dmp (Mar 11 2021 - 17:21:26)
Bugcheck:REFERENCE_BY_POINTER (18)
Driver warnings:*** WARNING: Unable to verify timestamp for dump_wmimmc.sys
Probably caused by:memory_corruption (Process: GameMon64.des)
Uptime:26 Day(s), 8 Hour(s), 09 Min(s), and 10 Sec(s)

Comment: The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

Possible Motherboard page: https://www.asus.com/us/Motherboards-Components/Motherboards/All-series/TUF-GAMING-X570-PLUS-WI-FI/
There is a BIOS update available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
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Jun 12, 2015
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