Update Failed Tonight, Windows Tried To Auto Rollback, Now OS Wont Load Past Black Screen!

saucell

Distinguished
Jul 13, 2013
67
0
18,630
hey guys, on my main pc tonight i did the big windows 10 update. during the update i got a blue "something went wrong" screen. windows 10 tried to undo the update but now each time i turn my pc on i get the first windows 10 loading screen, then it goes to a black screen with my mouse and nothing loads past this. can you guys help me restore my windows to when it was working? the windows auto repair wont kick in no matter how many times i shut down my pc. is there a repair disk i can burn? should i try my windows 10 install disc? is there a way i can boot into safe mode like old windows versions? please help me! thank you very much!

edit- i made a video to show exactly whats happening: https://youtu.be/eCXsRZceFcI
 
Solution
Depends on how you have partitinoed your drive. If it's just one big partition - all your files is somewhere in the C drive - then reformatting Windows will remove all files.
Regardless of that - it's a good idea to backup the files anyway, hdd crashes all the time.

saucell

Distinguished
Jul 13, 2013
67
0
18,630
i tried the media creation tool troubleshoot thing. all the options in the troubleshoot so far dont work. when i try system restore it tells me to restart my pc and select an os, but doing so never gives me the option. restore to earlier version doesnt work and recommends i reset the pc. the " fix start up" also does not work at all. is there anything i can do in command prompt? can i hook up my hdd to a different computer and do anything there? thank you guys, it looks more and more like i have to reformat.

ive hooked up the c drive to another computer. i can still access all the folders and save stuff which is nice. should i completely reformat this drive and do a fresh windows install if needed or do the reset pc thing? does resetting the pc keep my programs installed? or is it basically reformatting? thank you!
 
Depends on how you have partitinoed your drive. If it's just one big partition - all your files is somewhere in the C drive - then reformatting Windows will remove all files.
Regardless of that - it's a good idea to backup the files anyway, hdd crashes all the time.
 
Solution