Updated AMD Software Catalyst, lost AMD drivers?

[Josh8899]

I got a message saying I should update my AMD Software Catalyst a couple weeks back and I never had the chance to except this morning, I updated it & rebooted my PC, got my resolution from 1920 x 1080 to 800 x 600 (I can't even change it back since there's only 1920 x 1440 and my monitors not big enough to handle that) and a message saying I have no AMD graphics drivers installed. What should I do now?

 

[TStahler]

I would check your computer for viruses and malware first. Then I would clear all AMD drivers from your system. Then, I would go to the AMD website and make sure that you download the newest stable driver for the graphics card you have and the operating system you use. Make sure that you choose the right driver, whether it be 32 or 64 bit according to your operating system installed on your computer.

Cheers!

 

[Josh8899]

That means going in Control Panel and uninstalling the "AMD Catalyst Install Manager"? That's all I have related to AMD

 

[TStahler]

Yes, Then if necessary, Go under the C Drive under programs and delete the program files located there that are associated with it as well. Completely purge the old AMD files from your system and start fresh with new ones directly from the AMD website.

 

[scout_03]

did you uninstall the old driver and restart the system before putting the new ones on also what is your gpu name and model also the os you use a 32 or 64 bits .

 

[Josh8899]

Yes, Then if necessary, Go under the C Drive under programs and delete the program files located there that are associated with it as well. Completely purge the old AMD files from your system and start fresh with new ones directly from the AMD website.

did you uninstall the old driver and restart the system before putting the new ones on also what is your gpu name and model also the os you use a 32 or 64 bits .

Just did this - same result

I even downloaded the drivers I had before I updated.

My GPU is ATI Radeon HD 5570 and I use 64 bit

I skipped the scan for virus/malware part because I did full scans using Microsoft Sec. Essentials and Malwarebytes last night.

EDIT: Am I perhaps installing it wrong? I just press the Express option instead of the custom one since I have no idea what "stuff" I want.

 

[scout_03]

could you test the gpu in another system since the old driver wont even install and for virus i use avast free the have a scan module you could do on start up before the system files load .

 

[TStahler]

I would remove the graphics card from the system and try to use the onboard graphics. This way, we can isolate if it is the graphics card or another issue.

 

[Josh8899]

So I tried to uninstall the AMD Catalyst thing and upon restarting my graphics card seems to be back? My resolution is back to normal and my dxdiag actually shows my card now

Do I absolutely need this Catalyst program?

 

[scout_03]

if your system does not ask for it leave it this way .

 

[Josh8899]

if your system does not ask for it leave it this way .

Cool, thanks.

 

[scout_03]

your welcome if you need more help come back .