Ive been trying to understand instructions on how to update my BIOS. I purchased an Alienware Aurora R4 computer in June 2012 and from then till now I've never updated the BIOS. Currently I'm on A03. My problem is that I bought a Nvidia 960gtx about a year or two ago and after installing the card it would take an extremely long time to boot up, but eventually it would boot up to Windows. I had a power surge the other week that affected this computer and upon booting it would fail to boot into windows. I can not access the A03 BIOS with the new card so I stuck the original 560gtx card back in and did a fresh install of windows 10, I'm running command center 3.5 for the alienfx settings and that's working. But after the fresh install I put the newer card back in and again it failed to boot into windows again so the old card went back in and it works with that currently. I've tested the newer card on a different PC it is functional. So I believe this is a BIOS issue and I assume I need to flash at least up to a setting that is somewhat compatible with the 900series. I downloaded the closest BIOS update from dell which is A05, but when I try to run the exe file from my desktop, I get a simple error after a few seconds "could not load driver." Currently the computer is running Windows 10 with all updates, and all my devices and drivers are fully updated as far as I'm aware. I've been browsing many forums and I can't seem to find any answers of help to try and deal with this error "Could not load driver." Any help is appreciated.