[SOLVED] Upgraded to Spectrum 400 tier getting same speeds as 200 Tier

[amacron]

Modem MB7621 (on the recommend list for 400 tier) [this replaced the MB7420]
RT-AC88U

Dell OptiPlex 3010

Just upgraded from the 200 tier to the 400 tier. I'm getting the same wireless speeds as b4 I upgraded the tier. I confirmed with Spectrum I'm on the 400 tier.

from the speedtest.net site I'm getting avg 216Mbps download and 23.5 upload.

When I used the old modem MB7420 I didn't get any signal loss. Now with the new modem MB7621 I get anywhere from .03% to the highest Ive seen of 1.3%. This is all wirelessly sitting 5 feet from the router.

The modem eithernet light on modem changes from flashing green while connected to the router to flashing orange when plugged into the pc. and connot connect to internet.

When I plug the pc into the eithernet port on router Im only getting 95 upload and 11 download

I am running Asuswrt-merlin 384.12

not sure what to do next??

 

[bill001g]

Where are you seeing signal loss. The wifi part between the router and your pc is exactly the same.

If you are seeing lose at the cable modem screens on your connection then you need to talk to the ISP.

It is not surprising that you see no difference on wifi. You are in someways lucky to get 216 but it is because you are in the same room. It is hard to predict what speeds you will really get on wifi. It is likely the nic in your pc restricting you. It likely does not support some of the proprietary encoding methods used by the router.

On ethernet I would suspect you have a bad lan cable.