Question Upgraded to Win 10 and now getting ataport.sys BSOD randomly (dump file info included)

Aug 19, 2019
11
0
10
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So I upgraded to win 10, installed all the drivers etc. Now every once in a while, totally randomly, a BSOD saying "system_service_exception" and that ataport.sys failed. I did run CCleaner and checked that I have latest drivers, but the problem continues. I have the dump files so if anybody can interpretate from those what is wrong.? It might be the new win 10 -related, or it might be hardware-related, because my kid got to the power button of my PC and repeatedly pushed it on and off, and probably after that the old win 7 stopped booting - I purchased a new SSD, installed win 7 from cd, and upgraded to win 10 right away.

If somebody can help me please do so. Thank you. First post btw, been reading a lot though.

So here's the information from the dump file:
==================================================
Dump File : 081919-12031-01.dmp
Crash Time : 19.8.2019 12:12:27
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000c0000005
Parameter 2 : fffff801
657c58d0
Parameter 3 : ffff8184367dfbd0
Parameter 4 : 00000000
00000000
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+238d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1bfcc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\081919-12031-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 18362
Dump File Size : 705 140
Dump File Time : 19.8.2019 12:13:44
==================================================

And here the files. I used bluescreenviewer to get the info, and the first 3 below here has a light red background if that means anything.

==================================================
Filename : ataport.SYS
Address In Stack : ataport.SYS+238d0
From Address : fffff801657a2000
To Address : fffff801
657dd000
Size : 0x0003b000
Time Stamp : 0x4b09873d
Time String : 22.11.2009 21:47:25
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : CI.dll
Address In Stack : CI.dll+6e9ba
From Address : fffff80164fa2000
To Address : fffff801
6507e000
Size : 0x000dc000
Time Stamp : 0x8d6fde01
Time String : 12.3.2045 11:06:25
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : ntoskrnl.exe
Address In Stack : ntoskrnl.exe+1d1ae9
From Address : fffff80166ac2000
To Address : fffff801
67577000
Size : 0x00ab5000
Time Stamp : 0x35707659
Time String : 31.5.1998 0:12:57
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : hal.dll
Address In Stack :
From Address : fffff80166a1f000
To Address : fffff801
66ac2000
Size : 0x000a3000
Time Stamp : 0x4e924194
Time String : 10.10.2011 3:51:32
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : kd.dll
Address In Stack :
From Address : fffff80164c52000
To Address : fffff801
64c5d000
Size : 0x0000b000
Time Stamp : 0x5a75d524
Time String : 3.2.2018 18:28:36
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : msrpc.sys
Address In Stack :
From Address : fffff80164cb2000
To Address : fffff801
64d12000
Size : 0x00060000
Time Stamp : 0x8e1a4f15
Time String : 19.7.2045 17:54:13
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : ksecdd.sys
Address In Stack :
From Address : fffff80164c82000
To Address : fffff801
64cac000
Size : 0x0002a000
Time Stamp : 0xa35f28f6
Time String : 8.11.2056 18:23:34
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : werkernel.sys
Address In Stack :
From Address : fffff80164c62000
To Address : fffff801
64c73000
Size : 0x00011000
Time Stamp : 0x958e14b2
Time String : 5.7.2049 19:49:54
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : CLFS.SYS
Address In Stack :
From Address : fffff80164d52000
To Address : fffff801
64dba000
Size : 0x00068000
Time Stamp : 0x296cbb1a
Time String : 10.1.1992 0:14:02
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : tm.sys
Address In Stack :
From Address : fffff80164d22000
To Address : fffff801
64d49000
Size : 0x00027000
Time Stamp : 0x2adb549a
Time String : 14.10.1992 1:58:34
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : PSHED.dll
Address In Stack :
From Address : fffff80164dc2000
To Address : fffff801
64ddc000
Size : 0x0001a000
Time Stamp : 0xb21f9dda
Time String : 12.9.2064 6:41:14
Product Name : Microsoft® Windows® -käyttöjärjestelmä
File Description : Platform Specific Hardware Error Driver
File Version : 10.0.18362.291 (WinBuild.160101.0800)
Company : Microsoft Corporation
Full Path : C:\WINDOWS\system32\PSHED.dll
==================================================

==================================================
Filename : BOOTVID.dll
Address In Stack :
From Address : fffff80164de2000
To Address : fffff801
64ded000
Size : 0x0000b000
Time Stamp : 0x0f301604
Time String :
Product Name : Microsoft® Windows® Operating System
File Description : VGA Boot Driver
File Version : 10.0.18362.1 (WinBuild.160101.0800)
Company : Microsoft Corporation
Full Path : C:\WINDOWS\system32\BOOTVID.dll
==================================================

==================================================
Filename : FLTMGR.SYS
Address In Stack :
From Address : fffff80164f02000
To Address : fffff801
64f73000
Size : 0x00071000
Time Stamp : 0x801a5f11
Time String : 8.2.2038 6:18:41
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : clipsp.sys
Address In Stack :
From Address : fffff80164df2000
To Address : fffff801
64ef7000
Size : 0x00105000
Time Stamp : 0x5c90178f
Time String : 19.3.2019 1:11:27
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : cmimcext.sys
Address In Stack :
From Address : fffff80164f82000
To Address : fffff801
64f90000
Size : 0x0000e000
Time Stamp : 0xc7f022b4
Time String : 18.4.2076 5:45:08
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : ntosext.sys
Address In Stack :
From Address : fffff80164f92000
To Address : fffff801
64f9e000
Size : 0x0000c000
Time Stamp : 0xbac877d8
Time String : 20.4.2069 19:14:16
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : cng.sys
Address In Stack :
From Address : fffff80165082000
To Address : fffff801
6513e000
Size : 0x000bc000
Time Stamp : 0x5444b5a1
Time String : 20.10.2014 10:11:29
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : Wdf01000.sys
Address In Stack :
From Address : fffff80165142000
To Address : fffff801
65217000
Size : 0x000d5000
Time Stamp : 0x116a658a
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : WDFLDR.SYS
Address In Stack :
From Address : fffff80165222000
To Address : fffff801
65235000
Size : 0x00013000
Time Stamp : 0x3b396780
Time String : 27.6.2001 7:56:32
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : WppRecorder.sys
Address In Stack :
From Address : fffff80165252000
To Address : fffff801
65262000
Size : 0x00010000
Time Stamp : 0x34a54231
Time String : 27.12.1997 21:00:17
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : SleepStudyHelper.sys
Address In Stack :
From Address : fffff80165242000
To Address : fffff801
65251000
Size : 0x0000f000
Time Stamp : 0xba6e2346
Time String : 11.2.2069 6:49:26
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : acpiex.sys
Address In Stack :
From Address : fffff80165272000
To Address : fffff801
65297000
Size : 0x00025000
Time Stamp : 0x2b91edb2
Time String : 1.3.1993 14:04:18
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mssecflt.sys
Address In Stack :
From Address : fffff801652a2000
To Address : fffff801
652eb000
Size : 0x00049000
Time Stamp : 0x3517dbfe
Time String : 24.3.1998 19:14:54
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : SgrmAgent.sys
Address In Stack :
From Address : fffff801652f2000
To Address : fffff801
6530c000
Size : 0x0001a000
Time Stamp : 0xf851a195
Time String : 7.1.2102 20:49:09
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : ACPI.sys
Address In Stack :
From Address : fffff80165312000
To Address : fffff801
653de000
Size : 0x000cc000
Time Stamp : 0x26fd2214
Time String : 23.9.1990 23:59:00
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : WMILIB.SYS
Address In Stack :
From Address : fffff801653e2000
To Address : fffff801
653ee000
Size : 0x0000c000
Time Stamp : 0x59021e3d
Time String : 27.4.2017 19:37:17
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : aswElam.sys
Address In Stack :
From Address : fffff80165412000
To Address : fffff801
6541a000
Size : 0x00008000
Time Stamp : 0x5c097898
Time String : 6.12.2018 22:29:28
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : intelpep.sys
Address In Stack :
From Address : fffff80165422000
To Address : fffff801
6546b000
Size : 0x00049000
Time Stamp : 0x8a1b7970
Time String : 4.6.2043 21:46:08
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : WindowsTrustedRT.sys
Address In Stack :
From Address : fffff80165472000
To Address : fffff801
65489000
Size : 0x00017000
Time Stamp : 0xcb95ce3d
Time String : 27.3.2078 10:41:49
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : WindowsTrustedRTProxy.sys
Address In Stack :
From Address : fffff80165492000
To Address : fffff801
6549d000
Size : 0x0000b000
Time Stamp : 0x514e3023
Time String : 24.3.2013 1:43:47
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : pcw.sys
Address In Stack :
From Address : fffff801654a2000
To Address : fffff801
654b7000
Size : 0x00015000
Time Stamp : 0x6b731527
Time String : 15.2.2027 18:09:27
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : msisadrv.sys
Address In Stack :
From Address : fffff801654c2000
To Address : fffff801
654cd000
Size : 0x0000b000
Time Stamp : 0x5e470a0e
Time String : 14.2.2020 23:58:54
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : pci.sys
Address In Stack :
From Address : fffff801654d2000
To Address : fffff801
65541000
Size : 0x0006f000
Time Stamp : 0x79450d16
Time String : 22.6.2034 8:54:30
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : vdrvroot.sys
Address In Stack :
From Address : fffff80165542000
To Address : fffff801
65555000
Size : 0x00013000
Time Stamp : 0x0101bcc6
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : pdc.sys
Address In Stack :
From Address : fffff80165562000
To Address : fffff801
65595000
Size : 0x00033000
Time Stamp : 0x87c34d95
Time String : 6.3.2042 15:59:01
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : CEA.sys
Address In Stack :
From Address : fffff801655a2000
To Address : fffff801
655bb000
Size : 0x00019000
Time Stamp : 0xf3811107
Time String : 16.6.2099 22:39:51
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : partmgr.sys
Address In Stack :
From Address : fffff801655c2000
To Address : fffff801
655f2000
Size : 0x00030000
Time Stamp : 0x89c96ad1
Time String : 3.4.2043 15:57:53
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : spaceport.sys
Address In Stack :
From Address : fffff80165602000
To Address : fffff801
656a7000
Size : 0x000a5000
Time Stamp : 0xdc82b965
Time String : 27.3.2087 1:04:21
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : volmgr.sys
Address In Stack :
From Address : fffff801656b2000
To Address : fffff801
656cc000
Size : 0x0001a000
Time Stamp : 0x211cef76
Time String : 10.8.1987 0:53:58
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : volmgrx.sys
Address In Stack :
From Address : fffff801656d2000
To Address : fffff801
65735000
Size : 0x00063000
Time Stamp : 0xd6f366b7
Time String : 11.4.2084 10:16:07
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : amdide64.sys
Address In Stack :
From Address : fffff80165742000
To Address : fffff801
65749000
Size : 0x00007000
Time Stamp : 0x50bdc728
Time String : 4.12.2012 12:49:28
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : PCIIDEX.SYS
Address In Stack :
From Address : fffff80165752000
To Address : fffff801
65765000
Size : 0x00013000
Time Stamp : 0x499df2c6
Time String : 20.2.2009 3:01:10
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mountmgr.sys
Address In Stack :
From Address : fffff80165772000
To Address : fffff801
65791000
Size : 0x0001f000
Time Stamp : 0x242db05f
Time String : 27.3.1989 6:54:07
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : atapi.sys
Address In Stack :
From Address : fffff80165792000
To Address : fffff801
6579f000
Size : 0x0000d000
Time Stamp : 0x80b6a7e4
Time String : 6.6.2038 19:23:00
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : fileinfo.sys
Address In Stack :
From Address : fffff80165802000
To Address : fffff801
6581c000
Size : 0x0001a000
Time Stamp : 0x24bbed20
Time String : 13.7.1989 4:15:12
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : Wof.sys
Address In Stack :
From Address : fffff80165822000
To Address : fffff801
6585f000
Size : 0x0003d000
Time Stamp : 0x3cb75347
Time String : 13.4.2002 0:36:07
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : WdFilter.sys
Address In Stack :
From Address : fffff80165862000
To Address : fffff801
658bb000
Size : 0x00059000
Time Stamp : 0xe9cc4eb5
Time String : 19.4.2094 5:00:21
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : Ntfs.sys
Address In Stack :
From Address : fffff801658c2000
To Address : fffff801
65b60000
Size : 0x0029e000
Time Stamp : 0xd9a3ce82
Time String : 15.9.2085 14:18:26
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : Fs_Rec.sys
Address In Stack :
From Address : fffff80165b62000
To Address : fffff801
65b6f000
Size : 0x0000d000
Time Stamp : 0x49e932ba
Time String : 18.4.2009 4:54:02
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : ndis.sys
Address In Stack :
From Address : fffff80165b72000
To Address : fffff801
65ce4000
Size : 0x00172000
Time Stamp : 0xa6d0fb1e
Time String : 8.9.2058 15:27:10
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : NETIO.SYS
Address In Stack :
From Address : fffff80165cf2000
To Address : fffff801
65d86000
Size : 0x00094000
Time Stamp : 0xe3375155
Time String : 19.10.2090 2:42:13
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : ksecpkg.sys
Address In Stack :
From Address : fffff80165d92000
To Address : fffff801
65dc4000
Size : 0x00032000
Time Stamp : 0xe1e129d5
Time String : 1.2.2090 13:58:29
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : tcpip.sys
Address In Stack :
From Address : fffff80165dd2000
To Address : fffff801
660bc000
Size : 0x002ea000
Time Stamp : 0x61ae2576
Time String : 6.12.2021 18:00:06
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : fwpkclnt.sys
Address In Stack :
From Address : fffff801660c2000
To Address : fffff801
6613c000
Size : 0x0007a000
Time Stamp : 0x58c1e6ed
Time String : 10.3.2017 2:36:13
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : wfplwfs.sys
Address In Stack :
From Address : fffff80166142000
To Address : fffff801
66172000
Size : 0x00030000
Time Stamp : 0x60902cbb
Time String : 3.5.2021 20:02:51
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : aswVmm.sys
Address In Stack :
From Address : fffff80166182000
To Address : fffff801
661de000
Size : 0x0005c000
Time Stamp : 0x5d507778
Time String : 11.8.2019 23:15:52
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : aswRvrt.sys
Address In Stack :
From Address : fffff801661e2000
To Address : fffff801
661f6000
Size : 0x00014000
Time Stamp : 0x5d507776
Time String : 11.8.2019 23:15:50
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : fvevol.sys
Address In Stack :
From Address : fffff80166202000
To Address : fffff801
662cb000
Size : 0x000c9000
Time Stamp : 0xd4b5a2e7
Time String : 1.2.2083 5:11:51
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : asstahci64.sys
Address In Stack :
From Address : fffff801662d2000
To Address : fffff801
662eb000
Size : 0x00019000
Time Stamp : 0x5580eb37
Time String : 17.6.2015 6:36:23
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : storport.sys
Address In Stack :
From Address : fffff801662f2000
To Address : fffff801
66394000
Size : 0x000a2000
Time Stamp : 0xa692ce5b
Time String : 23.7.2058 11:35:39
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : volume.sys
Address In Stack :
From Address : fffff801663a2000
To Address : fffff801
663ad000
Size : 0x0000b000
Time Stamp : 0xa4e9fdfa
Time String : 4.9.2057 6:05:30
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : volsnap.sys
Address In Stack :
From Address : fffff801663b2000
To Address : fffff801
6641f000
Size : 0x0006d000
Time Stamp : 0x1876f533
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : rdyboost.sys
Address In Stack :
From Address : fffff80166422000
To Address : fffff801
66470000
Size : 0x0004e000
Time Stamp : 0xf450ceb3
Time String : 21.11.2099 12:28:19
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mup.sys
Address In Stack :
From Address : fffff80166472000
To Address : fffff801
66497000
Size : 0x00025000
Time Stamp : 0x565e0311
Time String : 1.12.2015 23:29:05
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : iorate.sys
Address In Stack :
From Address : fffff801664a2000
To Address : fffff801
664b4000
Size : 0x00012000
Time Stamp : 0x18d52dda
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : disk.sys
Address In Stack :
From Address : fffff801664d2000
To Address : fffff801
664ee000
Size : 0x0001c000
Time Stamp : 0x384fefed
Time String : 9.12.1999 21:07:41
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : CLASSPNP.SYS
Address In Stack :
From Address : fffff801664f2000
To Address : fffff801
6655d000
Size : 0x0006b000
Time Stamp : 0x09ed6e49
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : aswbuniv.sys
Address In Stack :
From Address : fffff80166562000
To Address : fffff801
66570000
Size : 0x0000e000
Time Stamp : 0x5d5077bf
Time String : 11.8.2019 23:17:03
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : aswbidsh.sys
Address In Stack :
From Address : fffff80166572000
To Address : fffff801
665a2000
Size : 0x00030000
Time Stamp : 0x5d5077c2
Time String : 11.8.2019 23:17:06
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : aswArDisk.sys
Address In Stack :
From Address : fffff801665b2000
To Address : fffff801
665bb000
Size : 0x00009000
Time Stamp : 0x5d507771
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==================================================
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==================================================
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==================================================
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File Version :
Company :
Full Path :
==================================================

==================================================
Filename : usbccgp.sys
Address In Stack :
From Address : fffff80169d00000
To Address : fffff801
69d33000
Size : 0x00033000
Time Stamp : 0x5d2af1d1
Time String : 14.7.2019 12:11:45
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : hidusb.sys
Address In Stack :
From Address : fffff80169d40000
To Address : fffff801
69d52000
Size : 0x00012000
Time Stamp : 0x7b9189fe
Time String : 11.9.2035 18:00:14
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : HIDCLASS.SYS
Address In Stack :
From Address : fffff80169d60000
To Address : fffff801
69d9b000
Size : 0x0003b000
Time Stamp : 0xd4d0dee6
Time String : 21.2.2083 20:59:02
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : kbdhid.sys
Address In Stack :
From Address : fffff80169da0000
To Address : fffff801
69db1000
Size : 0x00011000
Time Stamp : 0x4cf68ca7
Time String : 1.12.2010 20:57:59
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : kbdclass.sys
Address In Stack :
From Address : fffff80169dc0000
To Address : fffff801
69dd4000
Size : 0x00014000
Time Stamp : 0x0b474226
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mouhid.sys
Address In Stack :
From Address : fffff80169de0000
To Address : fffff801
69df0000
Size : 0x00010000
Time Stamp : 0xa140c187
Time String : 24.9.2055 8:13:43
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mouclass.sys
Address In Stack :
From Address : fffff80169e00000
To Address : fffff801
69e13000
Size : 0x00013000
Time Stamp : 0x4a22ffb8
Time String : 1.6.2009 1:07:52
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : dxgmms2.sys
Address In Stack :
From Address : fffff8016a4d0000
To Address : fffff801
6a5aa000
Size : 0x000da000
Time Stamp : 0x25617a1c
Time String : 15.11.1989 18:00:44
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : monitor.sys
Address In Stack :
From Address : fffff8016a5b0000
To Address : fffff801
6a5c8000
Size : 0x00018000
Time Stamp : 0x93f54fb5
Time String : 29.8.2048 18:24:37
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : cdd.dll
Address In Stack :
From Address : fffffad731460000
To Address : fffffad7
314a8000
Size : 0x00048000
Time Stamp : 0x00000000
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : hvservice.sys
Address In Stack :
From Address : fffff8016a5d0000
To Address : fffff801
6a5eb000
Size : 0x0001b000
Time Stamp : 0xabdd21c3
Time String : 15.5.2061 18:20:35
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : luafv.sys
Address In Stack :
From Address : fffff80169600000
To Address : fffff801
6962a000
Size : 0x0002a000
Time Stamp : 0x08a8e82a
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : wcifs.sys
Address In Stack :
From Address : fffff80169630000
To Address : fffff801
69666000
Size : 0x00036000
Time Stamp : 0x616ec3aa
Time String : 19.10.2021 16:10:02
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : cldflt.sys
Address In Stack :
From Address : fffff80169670000
To Address : fffff801
696e7000
Size : 0x00077000
Time Stamp : 0x0cf2c7cf
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : storqosflt.sys
Address In Stack :
From Address : fffff801696f0000
To Address : fffff801
6970a000
Size : 0x0001a000
Time Stamp : 0xd77c69c8
Time String : 24.7.2084 8:29:44
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : aswMonFlt.sys
Address In Stack :
From Address : fffff80169710000
To Address : fffff801
69741000
Size : 0x00031000
Time Stamp : 0x5d507777
Time String : 11.8.2019 23:15:51
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mslldp.sys
Address In Stack :
From Address : fffff80169750000
To Address : fffff801
69769000
Size : 0x00019000
Time Stamp : 0x15c3108a
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : winquic.sys
Address In Stack :
From Address : fffff80169770000
To Address : fffff801
697a8000
Size : 0x00038000
Time Stamp : 0xd60f7863
Time String : 21.10.2083 12:54:43
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : HTTP.sys
Address In Stack :
From Address : fffff801697b0000
To Address : fffff801
698f5000
Size : 0x00145000
Time Stamp : 0xaac6df8e
Time String : 16.10.2060 16:47:58
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : aswStm.sys
Address In Stack :
From Address : fffff80169900000
To Address : fffff801
6993a000
Size : 0x0003a000
Time Stamp : 0x5d50779b
Time String : 11.8.2019 23:16:27
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : rspndr.sys
Address In Stack :
From Address : fffff80169940000
To Address : fffff801
6995b000
Size : 0x0001b000
Time Stamp : 0xed98d1ee
Time String : 25.4.2096 21:03:26
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : wanarp.sys
Address In Stack :
From Address : fffff80169960000
To Address : fffff801
6997d000
Size : 0x0001d000
Time Stamp : 0x1bd57cfb
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : lltdio.sys
Address In Stack :
From Address : fffff80169980000
To Address : fffff801
69998000
Size : 0x00018000
Time Stamp : 0x707e9308
Time String : 22.10.2029 9:02:48
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mpsdrv.sys
Address In Stack :
From Address : fffff801699d0000
To Address : fffff801
699ea000
Size : 0x0001a000
Time Stamp : 0x7d5af2f0
Time String : 23.8.2036 16:53:52
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mmcss.sys
Address In Stack :
From Address : fffff801699f0000
To Address : fffff801
69a04000
Size : 0x00014000
Time Stamp : 0x3ee4136d
Time String : 9.6.2003 7:56:13
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : bowser.sys
Address In Stack :
From Address : fffff80169a10000
To Address : fffff801
69a35000
Size : 0x00025000
Time Stamp : 0xd37f2e35
Time String : 10.6.2082 17:31:17
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mrxsmb.sys
Address In Stack :
From Address : fffff80169a40000
To Address : fffff801
69acf000
Size : 0x0008f000
Time Stamp : 0xbacc3e1c
Time String : 23.4.2069 15:57:00
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mrxsmb20.sys
Address In Stack :
From Address : fffff80169ad0000
To Address : fffff801
69b15000
Size : 0x00045000
Time Stamp : 0x2a968ecc
Time String : 22.8.1992 22:00:28
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : Ndu.sys
Address In Stack :
From Address : fffff80169b20000
To Address : fffff801
69b47000
Size : 0x00027000
Time Stamp : 0x23725908
Time String : 5.11.1988 4:27:36
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mrxsmb10.sys
Address In Stack :
From Address : fffff80169b50000
To Address : fffff801
69ba2000
Size : 0x00052000
Time Stamp : 0x5dda4a77
Time String : 24.11.2019 12:16:39
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : mqac.sys
Address In Stack :
From Address : fffff80169bb0000
To Address : fffff801
69be3000
Size : 0x00033000
Time Stamp : 0x5b322411
Time String : 26.6.2018 14:31:29
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : srvnet.sys
Address In Stack :
From Address : fffff80169bf0000
To Address : fffff801
69c43000
Size : 0x00053000
Time Stamp : 0x220ab43d
Time String : 6.2.1988 9:20:45
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : peauth.sys
Address In Stack :
From Address : fffff8016aa40000
To Address : fffff801
6ab16000
Size : 0x000d6000
Time Stamp : 0x54b328cc
Time String : 12.1.2015 4:52:12
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : tcpipreg.sys
Address In Stack :
From Address : fffff80169c50000
To Address : fffff801
69c64000
Size : 0x00014000
Time Stamp : 0x3451b629
Time String : 25.10.1997 12:04:41
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : srv2.sys
Address In Stack :
From Address : fffff8016ab20000
To Address : fffff801
6abe5000
Size : 0x000c5000
Time Stamp : 0xfbb27001
Time String : 25.10.2103 20:08:17
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : rassstp.sys
Address In Stack :
From Address : fffff8016abf0000
To Address : fffff801
6ac0d000
Size : 0x0001d000
Time Stamp : 0x6ec6a1e5
Time String : 22.11.2028 16:08:53
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : NDProxy.sys
Address In Stack :
From Address : fffff8016ac10000
To Address : fffff801
6ac51000
Size : 0x00041000
Time Stamp : 0x193fe713
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : srv.sys
Address In Stack :
From Address : fffff8016ac60000
To Address : fffff801
6acf5000
Size : 0x00095000
Time Stamp : 0xed3497f8
Time String : 9.2.2096 20:29:28
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : AgileVpn.sys
Address In Stack :
From Address : fffff8016c320000
To Address : fffff801
6c347000
Size : 0x00027000
Time Stamp : 0xa96aff6d
Time String : 26.1.2060 19:55:09
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : rasl2tp.sys
Address In Stack :
From Address : fffff8016c350000
To Address : fffff801
6c372000
Size : 0x00022000
Time Stamp : 0xa7aa404e
Time String : 20.2.2059 10:44:14
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : raspptp.sys
Address In Stack :
From Address : fffff8016c380000
To Address : fffff801
6c3a0000
Size : 0x00020000
Time Stamp : 0x54893590
Time String : 11.12.2014 9:11:28
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : raspppoe.sys
Address In Stack :
From Address : fffff8016c3b0000
To Address : fffff801
6c3cc000
Size : 0x0001c000
Time Stamp : 0x053a7d72
Time String :
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : ndistapi.sys
Address In Stack :
From Address : fffff80169c70000
To Address : fffff801
69c7f000
Size : 0x0000f000
Time Stamp : 0x690d0d05
Time String : 7.11.2025 0:03:01
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : ndiswan.sys
Address In Stack :
From Address : fffff80168960000
To Address : fffff801
6899a000
Size : 0x0003a000
Time Stamp : 0xfb43c10d
Time String : 2.8.2103 21:12:29
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : condrv.sys
Address In Stack :
From Address : fffff8016c3d0000
To Address : fffff801
6c3e3000
Size : 0x00013000
Time Stamp : 0xaee79cba
Time String : 27.12.2062 6:08:42
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : FsDepends.sys
Address In Stack :
From Address : fffff801689a0000
To Address : fffff801
689b6000
Size : 0x00016000
Time Stamp : 0xf0507bd2
Time String : 5.10.2097 13:13:38
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================

==================================================
Filename : vhdmp.sys
Address In Stack :
From Address : fffff801689c0000
To Address : fffff801
68a8d000
Size : 0x000cd000
Time Stamp : 0x4e2075be
Time String : 15.7.2011 20:15:42
Product Name :
File Description :
File Version :
Company :
Full Path :
==================================================
 
Last edited by a moderator:

PC Tailor

Dignified
Herald
Instead of the text of the dump, could you paste a link to the raw dump file itself?
What is your full system spec includin PSU make and model?

I tend to avoid using Bluescreen viewer and Whocrashed as they are more translators as opposed to debuggers, really a full debug is the best way to go and if you post the raw dump file, we can help give much more clarity.
 

Colif

Win 10 Master
Moderator
i made post shorter, it is all there, just hiding

Problem with upgrading from 7 to 10 is you bring all the old win 7 drivers along for the ride. Unless its an old PC, i would do a clean install of Win 10 now you have a license that works with 10. It might be faster than trying to fix it other ways.

bsod blames 2 parts of windows, which will make it fun to identify which driver is actually at fault
ataport = Microsoft Windows ATAPI Driver file.
ntoskrnl = windows kernel. Usual suspect of almost all errors found by Bluescreenview or Whocrashed. Windows isn't suicidal, kernel doesn't just decide, i feel like crashing today. Its almost always a driver behind the scenes saying go on, jumping off the cliff won't hurt.

you don't need the install key for 7 to install 10. Once you have activated win 10, the license details are saved on Microsoft servers. License key now works for 7 and 10. though obviously not at same time.

follow this guide: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished
 
Last edited:
Aug 19, 2019
11
0
10
0
Ok. Where should I find the dump files and then I have to upload them online for you to see them? Can you suggest some free site where to upload after I find them?

My PC is a custom built desktop pc with:
  • AMD FX-6300 six-core cpu at 3,50Hz (no overclocking)
  • 8gb Kingston ddr3 ram
  • Geforce GTX 760 gpu
  • Asus m5a97 evo r2.0 mobo
  • XFX pro550w psu
  • Wd Green SSD 240gb (brand new) and old kingston 240gb SSD
  • lots of fans
Fresh install of win 10 sounds logical, although I just finished setting all the settings and software etc, it would be a bummer to do it from scratch. So If I manage to get de dump file for you, would you be able to identify if the problem is hardware or OS-related? I wouldn't want to install win 10 all over again if it's after all hardware that is failing. After my son had repeatedly pushed the power button, I couldn't get the old win 7 to boot from the old SSD, so with my logic there's a possibility that something physical might be broken, right?

Thanks for all the replies! I already love this forum :)
 

Colif

Win 10 Master
Moderator
Dump files
The dump will be in the root directory of C drive.
open file explorer
click on C drive so it shows folders
in view tab, click on the tick box next to hidden items
you are looking for memory.dmp file
copy it to another location
upload copy to a file sharing website and show link here

ATAPI (AT Attachment Packet Interface) is an interface between your computer and attached CD-ROM drives and tape backup drives. Most of today's PC computers use the standard Integrated Drive Electronics (IDE) interface to address hard disk drives. ATAPI provides the additional commands needed for controlling a CD-ROM player or tape backup so that your computer can use the IDE interface and controllers to control these relatively newer device types.

https://whatis.techtarget.com/definition/ATAPI-AT-Attachment-Packet-Interface

it applies to sata as well so i will stop wondering where your ide slots are :)
https://en.wikipedia.org/wiki/ATA_Packet_Interface

Do you have a CD/DVD or Blueray drive? I would have thought those drivers built into windows? is it internal or external? if external, i wonder if problem is the Asmedia USB slots. Don't do clean install yet, need to look at dumps


Alternate to clean install
You could try a reset and ask it to save files/settings. Files = library folders. Library folders = Documents, pictures, movies, music (the default folders that come with windows). Settings = logins and desktop

That will force windows to get all new drivers and clean any win 7 ones you might have.

Go to settings/update & security/recovery
under reset this PC, click get started
I think there are a few options
1 is Keep files and settings
2 is Wipe everything, essentially a clean install of windows.
3 could be factory reset though unlikely.

Choose the Keep files/settings
resets only touch C drive, anything on other drives will be ignored. Windows won't know it exists though so you may need to take ownership of other folders on other drives (not sure, never done a reset - I normally just clean install)

You would need to reinstall programs again.
 
Last edited:
Reactions: PC Tailor
Aug 19, 2019
11
0
10
0
Wow ok, that sounds easier. And that should be enough (opposed to clean install) if the problem is driver/os-related? I think I will try that. Still couldn't find the raw dump files, tried to read about it but didn't quite catch it..
 

Colif

Win 10 Master
Moderator
Wow ok, that sounds easier. And that should be enough (opposed to clean install) if the problem is driver/os-related? I think I will try that. Still couldn't find the raw dump files, tried to read about it but didn't quite catch it..
re read my last post, i wasn't finished

i tend to add to my posts, didn't see you had posted already
 
Aug 19, 2019
11
0
10
0
Oh ok sorry, I was too fast. I didn't start any re-installs yet.

I can't find any files in the root folder of the drive, only folders. And yes, I succesfully ticked the hidden files box and I see some hidden folders. I tried the search function with "memory.dmp" also but no results. But surely they must be somewhere because the bluescreenviewer can see them, right? Any other location they might be in?

I have an internal CD/DVD-R drive which works just fine. I can't recall downloading any drivers to that drive like ever maybe. And my SSD's are in IDE-mode in bios, if that's related.

Sorry i'm a total noob with these dump files.
 

Colif

Win 10 Master
Moderator
look in C:/windows/minidump
any files in there?
If so, copy those to another folder
upload copies to a file sharing website and upload here

always possible Blue screen view sets the system for minidumps for you.

Glad you didn't do anything, I read your reply and thought... no, he done a reset and not read everything else :)

Is there any reason your ssd are in IDE mode? that will slow them down I believe compared to AHCI

There is a driver on motherboard website for sata, that might be the one causing errors. Wait and see if dumps reveal anything useful. Generally Windows can do it all without drivers for internal drives so you don't normally download anything for them.
 
Last edited:
Aug 19, 2019
11
0
10
0
Thanks again, found the dump files in the Windows/minidump folder. Here's the link for the uploaded files:

https://gofile.io/?c=5DmfyE

I hope something will pop up :) Thanks for doing this, I have no idea how to read the dump files..

For the IDE option for the drives; AHCI doesn't work. When I choose AHCI mode the OS won't boot, it just says that an operating system is missing, press ctrl+alt+del to restart.

Btw, I just noticed that if I switch my C drive to another SATA-port in the mobo, it won't boot. Is that normal?
 

Colif

Win 10 Master
Moderator
Yes there is a way on WIN 10 also ! Go into BIOS set the SATA mode to IDE and boot into system.

Start REGEDIT and look for this line :

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\storahci\StartOverride

Change the 0 DWORD value from 3 to 0.

Reboot, and change your SATA controller to AHCI in BIOS. Now let it boot into safe mode, WIN 10 will install required drivers for AHCI.

Now with a normal boot you will boot into Windows with AHCI drivers.

Note : OEMs suggest reinstalling rather than changing, especially with an SSD.

You stand the chance of loosing your install if something goes wrong, and different systems may behave differently.

Not Recommended for Windows 7.
https://forums.tomshardware.com/threads/switch-from-ide-to-ahci-windows-10.2429812/

do this before editing registry - https://support.microsoft.com/en-au/help/322756/how-to-back-up-and-restore-the-registry-in-windows (back it up at least)
 
Aug 19, 2019
11
0
10
0
Is the difference in speed big? My SSD's seem quite fast (after years with HDD disks) and I wouldn't want to risk anything for a difference I could not notice. Maybe if I have to reinstall because of the BSOD error, I could reinstall straight to AHCI, but otherwise stay with the IDE. Or is it recommended to change to AHCI?
 

Colif

Win 10 Master
Moderator
it seems it is recommended to use AHCI when using an ssd - https://www.diffen.com/difference/AHCI_vs_IDE

as it supports new features IDE does not. and uses the sata speed instead
Speed
Data transfer speed for IDE ranges from 5MB/s up to 133MB/s (ATA100/133). The parallel wire transfer mode reached its limit with the speed of 133 MB/s.

SATA took off where ATA stopped as far as speed is concerned. The first generation of SATA was 1.2 Gbit/s (150 MB/s; note that MB is megabytes and Gb is gigabits) similar to PATA/133. Today the third generation of SATA (3.0) (released on May 27, 2009), 6 Gbit/s (600 MB/s) hard drives and motherboards are being used.
https://www.diffen.com/difference/IDE_vs_SATA#Speed

you have 6gbit ports, so IDE might be running max of 133 MB per second whereas AHCI can run 600 MB per second... only a little difference :)

As for whether to wait, lets see what dumps say. PC tailor might read it later, otherwise I get @gardenman to convert them for us.
 

PC Tailor

Dignified
Herald
Gardenmans software is much better at analysing multiple dumps, but it doesn't take me too long to run multiples now, but being as we rarely need ALL dumps analysing, I have done the first 4. Reports are here for your consideration and I'll probably make notes afterwards:

Dump 1: https://pste.eu/p/KBfV.html (SYSTEM_SERVICE_EXCEPTION)
Dump 2: https://pste.eu/p/cjVR.html (SYSTEM_SERVICE_EXCEPTION)
Dump 3: https://pste.eu/p/VeCg.html (SYSTEM_SERVICE_EXCEPTION)
Dump 4: https://pste.eu/p/ICCj.html (SYSTEM_SERVICE_EXCEPTION)

The key things to pull out from what I looked at initially:
  • AVAST is present in all of them, which could be a culprit, as many AV usually are.
  • AMD SATA controller is old, and I've seen this cause BSOD elsewhere with the latest Microsoft Apps, there's been reports of some AMD SATA controllers causing conflicts that they're trying to patch.
  • I today there is another NVIDIA driver available.
  • There is a much newer BIOS available.
 

Colif

Win 10 Master
Moderator
i wonder if its cause he is in IDE and he has

asstahci64.sys
17/05/2016 09:38​
ASMediaASMedia 106X SATA Host Driver

running. that is the AHCI driver. a newer version than what is on the Asus website.
Seems odd to have that running IF pc is actually running drive as IDE

right click start
choose device manager
click arrow next to IDE/ATAPI Controllers
Check for an entry that contains the acronym "AHCI." If an entry exists, and there is no yellow exclamation mark or red "X" over it, then AHCI mode is properly enabled. If you don't see an "AHCI" entry, or the only entry contains a red or yellow mark, then there's a problem and AHCI mode is not properly enabled.

partmgr.sys = windows Partition manager. All 4 errors are in that module.

so wd drive is boot drive?
try running this - Datalifeguard for windows - https://support.wdc.com/downloads.aspx?p=3&lang=en
just make sure its not the drive. All errors pointing at it being something to do with storage.

true, could be the AMD sata drivers but I seen older ones work fine, they must be signed by MS to work with win 10.

Sticks up for bitdefender not being as common as avast is in regard to causing BSOD.
 
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Aug 19, 2019
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Thanks to both of you.

In Device manager under IDE/ATAPI Controllers there are:
  • AMD PCI IDE Controller
  • AMD SATA Controller (IDE MODE)
  • ATA Channel 0
  • ATA Channel 0
So no AHCI there, and no exclamation marks or X's.

I have downloaded all kinds of drivers using Iobit Driver booster, maybe that installed the AHCI driver?

I downloaded and ran the Datalifeguard but it said that my WD SSD is not supported and I should instead use WD SSD Dashboard to test it. So I did, and it shows that the drive is healthy and fine.
But I'm wondering if something in the sata ports or mobo has broken due to the power button incident. Because now I can boot the drive only from one port - if it's in another port it won't boot. And after the incident the old SSD with win7 wouldn't boot (now it's a secondary drive where I back up files and it works fine, but there's a 100mb unallocated space that I figured is broken so I made it unallocated). I don't know it that's something.

So next steps I'm thinking:
  • Change Avast to Bitdefender
  • Update AMD sata contoller (where to download?), nvidia driver and bios (from asus website there's only one update that says to improve some usb compatibilities, is it that one?)
  • Change IDE to AHCI as instructed before
Sounds good?
 

Colif

Win 10 Master
Moderator
remove avast and just use windows defender until we know its not problem, removes 95% of your drivers too. Only do 1 thing at a time as then you can't be sure what solved it.

I don't believe it is avast, all errors been in the partition manager.

can you right click start
choose disk management
in next window, expand so can see all columns
take screenshot and upload to an image sharing website and show a link here.

random 100mb+ unallocated spaces are normal on drives, or at least, i have one an a drive here. Not sure why, i made 2 partitions, and made let the second have all the remaining space and yet it still ignored 129mb

if you not using ahci, try using autoruns to stop that file as well

still getting errors? if so, keep sharing, 1 might be different.
 
Aug 19, 2019
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Windows defender is enough alone?
"remove avast and just use windows defender until we know its not problem, removes 95% of your drivers too. " - Do you mean that removing avast will remove 95% of drivers or that I should remove them?

Here is the link you asked: https://gofile.io/?c=Z1c8d7
The texts are in finnish, but if you need I can translate them.

"if you not using ahci, try using autoruns to stop that file as well
still getting errors? if so, keep sharing, 1 might be different." -
I'm sorry but I didn't understand this one..

So I should run driver verifier...And what 2 steps do you mean? I find no steps in the 2nd post?

I'm sorry but I got a bit confused about your last two posts. English is my second language and tech talk is not even that.

Now I'm thinking, I haven't got any BSOD's any time this week. Last week I got them daily, a couple of times in one day even. Could it be that the issue somehow got fixed? I have done nothing that I haven't written here execpt I hooked my media storage HDD in and doing that I rearranged some sata-cables and ports to make them fit nicely.
 

Colif

Win 10 Master
Moderator
Now I'm thinking, I haven't got any BSOD's any time this week. Last week I got them daily, a couple of times in one day even. Could it be that the issue somehow got fixed? I have done nothing that I haven't written here execpt I hooked my media storage HDD in and doing that I rearranged some sata-cables and ports to make them fit nicely.
If you not crashing now, don't do anything else below unless you do crash. BSOD can go away as fast as they arrive.


Windows defender is enough alone?
"remove avast and just use windows defender until we know its not problem, removes 95% of your drivers too. " - Do you mean that removing avast will remove 95% of drivers or that I should remove them?
You have 23 3rd party drivers on system, removing Avast will remove 14 of those drivers. So maybe 95% was excessive and a guess, but it will reduce the number of things we can blame, and if you still BSOD after that, you can put it back on once we figured out cause.

Driver verifer
1) search for “Create a restore point” and create a restore point

2) Create a bootable USB of Win 10 installer to use as a boot drive. download the Windows 10 media creation tool and use it to make a win 10 installer on USB

Steps 1 & 2 are just precautions. Once you have an installer and a restore point, you are ready to run it

read instructions carefully - https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983?auth=1

Once it causes a Blue Screen of Death, upload the minidump file to your post, and we see what it shows us.
 

Colif

Win 10 Master
Moderator
I wouldn't run defender alone, I always have Ublock Origin running on all my browsers. and a copy of malwarebytes around for a 2nd opinion.

Defender is often in top 5 AV in tests but well, I prefer Bitdefender which is always in top 2. defender is getting better as the years go by meaning paid alternatives need to keep adding new features to stay needed. I figure since i go to all sorts of weird places finding answers here, being over protected is useful. IT can be too protective as the bitdefender web add on was blocking all of the menus on Asus site but i whitelsted it now.


But defender is good enough for the short time we need to remove Avast just to see if it fixes the BSOD or not.

it doesn't look much better 2 days ago


people claim he is sponsored but he tests them all the same way
 
Last edited:

PC Tailor

Dignified
Herald
I wouldn't run defender alone, I always have Ublock Origin running on all my browsers. and a copy of malwarebytes around for a 2nd opinion.

Defender is often in top 5 AV in tests but well, I prefer Bitdefender which is always in top 2. defender is getting better as the years go by meaning paid alternatives need to keep adding new features to stay needed. I figure since i go to all sorts of weird places finding answers here, being over protected is useful. IT can be too protective as the bitdefender web add on was blocking all of the menus on Asus site but i whitelsted it now.


But defender is good enough for the short time we need to remove Avast just to see if it fixes the BSOD or not.

it doesn't look much better 2 days ago


people claim he is sponsored but he tests them all the same way
I'll be honest, many other testing mechanisms I see don't necessatily tally up. It's a good review, but Defender has exceeded industry expectations.

From June 2019 - 4.18 exceeded 0-day malware attacks protection industry average (higher than avast!, Avg, Avira, Malwarebytes premium, and met Bitdefender and Kaspersky.)
Same applies to malware discovered in the last 4 weeks. On top of that false positives were drastically down in over 1,000,000 samples.

I use Bitdefender myself as you say, It's been top 2 for as long as I can remember. but I don't hesitate suggesting Defender nowadays, maybe not in the past, but now I do !
 

Colif

Win 10 Master
Moderator
defender is better than nothing, and the more it does to narrow gap between it and top tier, the less people will buy products that actually aren't any better than it.

But anyway, lets wander back on topic (I am to blame) :)
 
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