Hi,
I have a computer with Gigabyte GA-Z77M-D3H motherboard, it has an on-board video that I have been using for almost 4 years.
This week I decided to buy a Radeon RX470 Nitro oc 8GB, I thought it would be simply plug and play but after plugged on the PCI-express 3 slot (tried both the slots) no video appeared anymore. When I try to turn on the computer with the energy cable disconnected from the video board the on-board video works, but I was not able to make the video work on any of the video board plugs hdmi or dvi. Any ideas on what the issue can be? when the power plug is connected neither keyboard or mouse work when the computer is turned on.
I am using Windows 10 64bits pro
I have a computer with Gigabyte GA-Z77M-D3H motherboard, it has an on-board video that I have been using for almost 4 years.
This week I decided to buy a Radeon RX470 Nitro oc 8GB, I thought it would be simply plug and play but after plugged on the PCI-express 3 slot (tried both the slots) no video appeared anymore. When I try to turn on the computer with the energy cable disconnected from the video board the on-board video works, but I was not able to make the video work on any of the video board plugs hdmi or dvi. Any ideas on what the issue can be? when the power plug is connected neither keyboard or mouse work when the computer is turned on.
I am using Windows 10 64bits pro