Uplay not downloading/working

[Nxl8]

I bought Far Cry 4 Gold Edition yesterday in the hope of downloading it on Uplay but it refuses to work. The speed is constantly at 0B/s. It does download a little bit but very slowy. I have no idea what is wrong. I can download other games just not Far Cry 4.

I have tried doing everything on this page: https://support.ubi....30000000edgsCAA but none have helped me.
I have also contaced Ubisoft support but don't expect anything for a while. I also tried their twitter which was pretty useless, but it is only twitter support they just refer you to make a ticket.

I was hoping someone else has had a similar problem with an other game and has a fix for it.

 

[Lowie1771]

This is probably a demand issue. Try again later, perhaps? Sorry I cannot be more helpful.

 

[Nxl8]

This is probably a demand issue. Try again later, perhaps? Sorry I cannot be more helpful.

I bought it early yesterday morning, so I have been trying for basically 24 hours with no sucess. I would also imagine someone else would have posted something but that is not necessarly true.

Thanks

 

[Lowie1771]

Have you tried doing it from a different computer, just to see if it works?

 

[Nxl8]

Have you tried doing it from a different computer, just to see if it works?

I don't know if there is one I can use, but I will see if I can find one. I will post back with results.

 

[Nxl8]

Have you tried doing it from a different computer, just to see if it works?

Found a computer, and it does work which is really strange. I can download all my other games on my main computer but just Far Cry 4 doesn't work on it.

 

[Lowie1771]

This is probably because either 1. It already finished and hasn't registered, or 2. Your download is corrupted. Figure out where it is storing that download and delete it, then relaunch.

 

[Nxl8]

This is probably because either 1. It already finished and hasn't registered, or 2. Your download is corrupted. Figure out where it is storing that download and delete it, then relaunch.

Deleted download folder, still nothing. The folder was at 30GB (size of Far Cry 4) so I thought maybe it was thinking it was downloaded, so then I tried Far Cry 3 but that was 10GB (size of Far Cry 3) but it was downloading fine.

 

[Lowie1771]

Well, try reinstalling Uplay. Can't think of any other solution, and that's probably easiest anyways.

 

[jjafri88]

This is probably because either 1. It already finished and hasn't registered, or 2. Your download is corrupted. Figure out where it is storing that download and delete it, then relaunch.

Deleted download folder, still nothing. The folder was at 30GB (size of Far Cry 4) so I thought maybe it was thinking it was downloaded, so then I tried Far Cry 3 but that was 10GB (size of Far Cry 3) but it was downloading fine.

I am having the same problem with my Far Cry 4 and Assassin's Creed Unity, I bought the games on Origin, so they were downloaded on Origin, then I installed them and activated them on Uplay. But now when I try to play, it says that there are updates available for both the games and when I try to download the updates, its stuck at 0% with 0 B/s speed!!!!

 

[VicViper1]

If your still haveing issues with this Pause the Doanload then resume it it should fix the problem

 

[hoover1979]

I am having the exact same issue. I just upgraded my OS and Uplay wanted to download FC4 again. I pointed it to where it already is and after discovering the files it still wants to re-download it from scratch. it won't go past 0% and stays constantly at 0bps

My guess it this is to do with Uplay itself as this is still an issue now. I guess none of my Uplay games can be played now as I bet my teeth all the others will follow suit.

Words alone can not come near expressing my exasperation and disgust at this!

Edit: it started to download a few mins ago. I am annoyed about it re-downloading every byte when I already have the files on my system. When I re-installed Steam I did not have to re-download any of my 569 games. why Uplay wants me to re-download games already in my Uplay/Games folder is beyond me.

 

[nirjhar mistry]

This is what happening to me,