Question Upload Center Office 2016 problem

brutzza

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Jan 7, 2016
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Hi, I'm having this problem in a client's computer.
It's a Dell notebook, don't remember the model but it's not relevant.
She's getting this sign of "Upload Center" everytime she opens Word/Excel/Powerpoint... something with the acces to the Caché
I tried to change name of the file MSOSYNC to MSOSYNC-old in Program Files\Microsoft Office\Office16 but it didn't help.
I've read it has something to do with One Drive but she doesn't use it, though it is installed.
Also uninstalled the Office 365 Application that came by default with the Dell notebook because in the company we use Office 2016 licenses.
It's in spanish but it says something like this:
"The Upload Center of Microsoft Office found a problem when having access to the Caché of the Microsoft Office's Documents and needs to repair it before continue.
A copy will be saved in memory's caché as part of the repair in a back up and a new memory's caché will be created".

 

brutzza

Reputable
Jan 7, 2016
67
0
4,530
0
Thanks!
But did not work.
Don't have that file to change its name.
I'm gonna try to uninstall One Drive of the computer but don't have much hope, she doesn't use it but I have read that it's connected to One Drive that Upload Center.
 

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