Upload speed is almost zero on my phone

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theplayingdead

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Sep 6, 2014
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Hi guys I have a strange issue. My modem is zyxel. I have 16 mbps download speed and 1 mbps upload speed. Everything is fine when I use computer. But while using phone and doing a speed test upload speed is almost zero -0,02 mbps-. It is same in my mother's galaxy s4. Mine is HTC m9. What do you suggest? Sometimes I can't even send a message in whatsapp.
 
Solution
WyomingKnott
Well, it could be a massive and obscure technical issue, it could be that the phones have one version of 802.11 and the router and computer have another. The VPN fix seems to suggest the former, though. If your modem/router is rented from your ISP, I'd ask them to replace it, and explain the problem to them fully. If not, I'd try wiring a WAP to it and connecting phones to the WAP, but that's an expense.

EDIT: It just occurred to me that if you use the phone to Internet through Wifi and it stinks, and through a VPN service and it's fine with the same exact WiFi access point, it's just barely conceivable that someone is poking at your network or stealing your bandwidth. Not likely that someone would bother for so long, though. I...
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Well, it could be a massive and obscure technical issue, it could be that the phones have one version of 802.11 and the router and computer have another. The VPN fix seems to suggest the former, though. If your modem/router is rented from your ISP, I'd ask them to replace it, and explain the problem to them fully. If not, I'd try wiring a WAP to it and connecting phones to the WAP, but that's an expense.

EDIT: It just occurred to me that if you use the phone to Internet through Wifi and it stinks, and through a VPN service and it's fine with the same exact WiFi access point, it's just barely conceivable that someone is poking at your network or stealing your bandwidth. Not likely that someone would bother for so long, though. I really don't know.

What sort of WiFi security do you have set up?
 
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Solution
Additionally, you said that both your PC and Phone connected to your network via WiFi. How does the phone react if the PC is turned off? If you're willing to test, try this:

Turn off your Phone.
Turn off your PC.
Reset your WiFi router/modem by unplugging power for 30 seconds.
Plug the WiFi router/modem back in.
Once it's reset, power on only the phone and test upload speeds.
If they appear as they should, then power up the PC and retest.

-Wolf sends
 
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You are not the only one:

http://forum.xda-developers.com/one-m9/help/htc-m9-wifi-problem-t3066461

Looks like it may be an issue with the HTC One M9. Are you connecting to a 5GHz band or 2.4GHz band? AC or N/G?Try both to see which works best. You really don't need a 5GHz band as most internet connections are not that fast.

As well you can try and disable a setting called "minimize battery use on WiFi" and see if the performance goes up. Could be an issue with the way HTCs power management handles the WiFI and might not be kicking off when you are using it.
 
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I tired to change 801.11 thing but nothing happened. PC was off almost all the time so it is not that. My phone has a little problem with Wi-Fis but it is not related. Sony, Samsung, HTC I tried all of these phones but the result was the same. Low upload speed. I thank you guys for trying to help BTW. Any more suggestions if you still have?
 
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The modem sucked. Settle for that and be glad that everything is working fine. Did your ISP provide a new one, or did you have to lay out cash?
 
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They gave the modem free so I won't have to pay each month.
Click to expand...

I highly doubt that. I know that with Comcast, when purchased my own modem and returned theirs, I started seeing an "Own Equipment" line on my bill and a $2.50 credit. I bought it off the bargain rack at RadioShack for $10 and used it for over seven years. I'd still be using it if Comcast didn't upgrade from DOCSIS 2.0 to 3.0.

As for updating the modem's firmware, that may resolve the issue. If you already have another working one, it's not going to hurt trying to update the firmware on the non-functional one.

-Wolf sends
 
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Well I live in Turkey so I don't have Comcast. I specifically asked my ISP about pricing and they said it is free. Although I must use their internet for 2 years.
I will update it soon. Will post if it fixes.
 
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Of course not. I mean they use crap for modems and most people get their all in one router/modem that has no signal strength and complain when they can't get coverage 300 feet away. Then they all happily pay $5 bucks a month for that crap over two years when they could have, for a bit more, bought a good modem and router that would blow the ISPs stuff out of the water.
 
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