Urgent gtx 960 showing no signal and fan not spinning

[zade.m.alomar]

I recently bought a gtx 960 4gb gigabyte and wanted to put it in my pc. When I put all the wires in and powered it on everything was on except the graphics card the fan was not spinning and my monitor showed no signal. Please help

 

[Ramlethal]

please list below all your PC specs. I kinda suspect that your PSU is not capable of powering it up.

 

[WildCard999]

Make sure the monitor is connected to the GPU directly. One reason why the fans aren't spinning is there are some cards that won't turn the fans on until they reach a certain temp. Sometimes a BIOS update is required depending on your current parts.

 

[zade.m.alomar]

My pc has
ASUS 1150 mini itx motherboard
GTX 960 gigabyte 4gb OC
4gb ram
Kolink 500w psu
1.5 tb hard drive
I5 3570k

 

[zade.m.alomar]

Wild card 999 the negative voting was an accident. It is all connected I tried with another you and it worked. Why would this one not. I bought it new. The PCI slot is working

 

[RobCrezz]

what kind of display cable are you using to your monitor? Make sure you connect the monitor to the card and not the motherboard.

 

[WildCard999]

Wild card 999 the negative voting was an accident. It is all connected I tried with another you and it worked. Why would this one not. I bought it new. The PCI slot is working

It's fine. Try updating the BIOS on the motherboard and see if it helps. Also I'm not aware of that PSU, is it possible it isn't supplying enough power for the PSU even though it says 500W?

 

[smorizio]

make sure the mb has the newest bios. under priamny drivers set it to peg/pci and turn on mulit monitor support. if there no video from the gpu then your power supply not output the power needed for the gpu. on the mb make sure the 8 pin eps cable is connected. on the gpu there going to be a 6 or 8 pin power plug.

 

[zade.m.alomar]

what kind of display cable are you using to your monitor? Make sure you connect the monitor to the card and not the motherboard.

Using HDMI and it’s connected to the GPU

 

[zade.m.alomar]

The GPU does get warm but no signal the psu is 80 plus certified

 

[Ramlethal]

The GPU does get warm but no signal the psu is 80 plus certified

If you can get another PSU just to test out, it will be nice...
Othertwice (in case its imposible to you to get another PSU to try out) i would take the GPU and the PSU to the store and ask them kindly to try a combination of those 2 in a test pc just to check out that the PSU is or not the problem here.
I kinda suspect much on the PSU right now... And this could be an ideal test to check out where the problem is...

 

[zade.m.alomar]

I have asked and checked with a store they said it was at fault. Should I just return it

 

[WildCard999]

I have asked and checked with a store they said it was at fault. Should I just return it

If the card is busted then yes I would either return or get another.