(urgent help!!)pc screen randomly goes blank.(display port disconnects itself

[Bill Hilly579]

im having an issue yet still not able to find a solution for it where my pc screen will randomly go blank.it will happen at random times and suddenly.at first i thouhgt it was a faulty display port so i got a new one but still the issue persists.i tried rolling back my intel graphics drivers and even installing the latest version but issue is still there.when the random blank screen kicks in windows makes a sound as if i plugged or unplugged a usb device.the only way i can get rid of the blank screen is if i put my pc to sleep and turn it back on,hard reset my pc with the reset button on it or unplug the display port from the monitor and reconnect it.im at the moment out of ideas as i tried everything to fix the problem and unfourtently nothings work and this is the exact reasion im making this thread and that is to seek some advice to resolve this endless issue so if anyone can help please do not overlook this thread.advice and assistance is apreciatted.(btw my pc is using intel graphics 530)

msi 170a gamming m7 i5 6600k stock clock(tried rolling back bios drivers)

16 gb 2133 mhz ddr4 ram

corsair rm 850i 80 plus gold psu

 

[slyverine]

are those times often? Can you run a linux live cd and do your web surf etc from there and check if the problem persists? It may be windows corruption fault and this is painless way to test it than formating your drive.

 

[Bill Hilly579]

are those times often? Can you run a linux live cd and do your web surf etc from there and check if the problem persists? It may be windows corruption fault and this is painless way to test it than formating your drive.

hey man thanks for the replay.comming to your question.i wont say its too often but it happens randomly and unexpected.id say once or twice every hour so its difficult to trigger it..btw if i was to install linux(ill probably use ubuntu) and this problem dosent happen with ubuntu,what will that mean?and is there any possible fix for this on win10?

 

[slyverine]

don't install, use a live cd. If it doesn't trigger on the live cd then it is most propably your windows instalation and you may need to install it again. One more question, did it always occur or it suddenly occured the last days or so?

 

[Bill Hilly579]

don't install, use a live cd. If it doesn't trigger on the live cd then it is most propably your windows instalation and you may need to install it again. One more question, did it always occur or it suddenly occured the last days or so?

since i rma my gpu f its started ever since i used my intergrated graphics 530.it seems to occur very very randomly and unexpcetedly.nothin gi do seems to trigger it.it has a mind of its own.btw i dont have a cd so is it possible to use a usb instead?

 

[slyverine]

yes it's the same.

 

[Bill Hilly579]

as we speak its just happned 3 times.the screen stayed black and windows made a disconnecting sound.so i had to unplug and replug the display port.i still havent installed ubuntu yet tho.i have crappy net so this will take some time

 

[Bill Hilly579]

hi so ive done some testing on ubuntu and no blank screens yet however i think that it might be luck that it didnt pop up.later on i updated to the new windows annervesery update,the random blank screens significantly reduce but i still get them like once every couple of hours and verrrrrry random and unexpected.however its diffrent this time as before the screen will stay blank but with this one the screen will flash blank for a split second and come back.whats fustrating is that theres no cetrain way of triggering it.its just random and rare.reminder that im currently using hd graphics 530.

 

[slyverine]

how long you stood in ubuntu?Do a better testing with it like stay for hours. I really suspect something is corrupted in your windows and you may need to reinstall, if driver update doesn't help. If it occurs in ubuntu we can start talking about hd graphics.

 

[Bill Hilly579]

about 3-4 hours of ubuntu testing.btw the blank screen just happned to me again.i just noticed the random blank screen happens like at least once a day.since that its very tricky to catch onto im gonna use ubuntu for a couple of days maybe like 3 days straight.if the blank screen dosent pop up then i can expect that its windows that has a problem but if the blank screen comes up well?ive already reinstalled drivers in the past so i dont know what else it could be.so to wrap it up im gonna use ubuntu straight for 3 days straight without using windows

 

[Bill Hilly579]

hey.sorry for not getting back to you after a week.but anyway after using ubuntu and windows,im deciding to do a ssd wipe again and even rolling back to win8.1.ive used ubuntu and no random blank screens yet.however im still not onvinced.so i will do a full install of win8.1 and ubuntu onto my ssd and keep using it.now my question is,after i clean wiped my ssd and fresh install ubuntu and win8.1,if the blank screen ever appears,what would then be the cause?btw ill keep you updated best i can.

 

[Bill Hilly579]

hi so i reinstalled windows and rolled back to 8.1 and unfortently the random blank screen still flickers for like a split second and then dissapears.i have intel 530 driver installed to the latest driver.im not sure what to do anymore.

 

[Bill Hilly579]

so since i reinstalled windows and and its still happening,this could be a mobo problem?

 

[Rataan]

I have been spreading the word for people to try resetting their monitors to factory defaults to try and fix black screen issues. I made a more detaled post in the graphics cards forum. Click on the link below.

Black screen issues

 

[Bill Hilly579]

I have been spreading the word for people to try resetting their monitors to factory defaults to try and fix black screen issues. I made a more detaled post in the graphics cards forum. Click on the link below.

Black screen issues

umm? i dont know how this will work since i hardly playwith mymonitor settings and btw my situation is slightly diffrent as it will go black but wont stay black.it will go black for 1 second and come back at random times.ill give it a shot anyways and see what happens

 

[veldrane2]

im having an issue yet still not able to find a solution for it where my pc screen will randomly go blank.it will happen at random times and suddenly.at first i thouhgt it was a faulty display port so i got a new one but still the issue persists.i tried rolling back my intel graphics drivers and even installing the latest version but issue is still there.when the random blank screen kicks in windows makes a sound as if i plugged or unplugged a usb device.the only way i can get rid of the blank screen is if i put my pc to sleep and turn it back on,hard reset my pc with the reset button on it or unplug the display port from the monitor and reconnect it.im at the moment out of ideas as i tried everything to fix the problem and unfourtently nothings work and this is the exact reasion im making this thread and that is to seek some advice to resolve this endless issue so if anyone can help please do not overlook this thread.advice and assistance is apreciatted.(btw my pc is using intel graphics 530)

msi 170a gamming m7 i5 6600k stock clock(tried rolling back bios drivers)

16 gb 2133 mhz ddr4 ram

corsair rm 850i 80 plus gold psu

which GPU and monitor do you have ?

try going into BIOS and disable the onboard graphics, run either only GPU or only the onboard graphics, not both. Sometimes they conflict, actually, quite often.

have you tried running HDMI or DVI instead of Display Port ? Also, I know you tried it both on GPU and onboard graphics, so you switched the ports on the motherboard end and problem persisted, but have you switched the port on your monitor ? I don't know your monitor but mine has 2 DP ports and 2 HDMI ports.

could also be the cable, hence if you try DVI or HDMI, by default you'll test that out as well.

when your screen goes black, do the LEDs on your mobo blink or anything ? or the GPU ? or do the fans pause or slow down on any components ?

hardware wise you can do the generic stuff that never hurts, unplug everything, clean it out, plug it back in double checking all connections, if one of your connectors, or pins on them is coming loose you may get these sort of symptoms.

as far as windows goes, drivers conflict can cause stuff like this to happen. if you are running 2 different displays on same system, like the integrated and a GPU then you need to disable one and clean uninstall the drivers for both, then re-install latest drivers for the display you are actually using, but not the other.

i would also check temps, if something is on its way out it can spike your temp quite quickly, run HWMonitor and keep an eye on max temps when it comes back after the black screen.

last but not least, wiggle and jiggle your connectors and wires when the machine is running, just be careful and dont prick yourself with some electricity. see if you get a black screen during the wiggling and jiggling.

 

[Bill Hilly579]

im having an issue yet still not able to find a solution for it where my pc screen will randomly go blank.it will happen at random times and suddenly.at first i thought it was a faulty display port so i got a new one but still the issue persists.i tried rolling back my intel graphics drivers and even installing the latest version but issue is still there.when the random blank screen kicks in windows makes a sound as if i plugged or unplugged a usb device.the only way i can get rid of the blank screen is if i put my pc to sleep and turn it back on,hard reset my pc with the reset button on it or unplug the display port from the monitor and reconnect it.im at the moment out of ideas as i tried everything to fix the problem and unfourtently nothings work and this is the exact reasion im making this thread and that is to seek some advice to resolve this endless issue so if anyone can help please do not overlook this thread.advice and assistance is apreciatted.(btw my pc is using intel graphics 530)

msi 170a gamming m7 i5 6600k stock clock(tried rolling back bios drivers)

16 gb 2133 mhz ddr4 ram

corsair rm 850i 80 plus gold psu

which GPU and monitor do you have ?

try going into BIOS and disable the onboard graphics, run either only GPU or only the onboard graphics, not both. Sometimes they conflict, actually, quite often.

have you tried running HDMI or DVI instead of Display Port ? Also, I know you tried it both on GPU and onboard graphics, so you switched the ports on the motherboard end and problem persisted, but have you switched the port on your monitor ? I don't know your monitor but mine has 2 DP ports and 2 HDMI ports.

could also be the cable, hence if you try DVI or HDMI, by default you'll test that out as well.

when your screen goes black, do the LEDs on your mobo blink or anything ? or the GPU ? or do the fans pause or slow down on any components ?

hardware wise you can do the generic stuff that never hurts, unplug everything, clean it out, plug it back in double checking all connections, if one of your connectors, or pins on them is coming loose you may get these sort of symptoms.

as far as windows goes, drivers conflict can cause stuff like this to happen. if you are running 2 different displays on same system, like the integrated and a GPU then you need to disable one and clean uninstall the drivers for both, then re-install latest drivers for the display you are actually using, but not the other.

i would also check temps, if something is on its way out it can spike your temp quite quickly, run HWMonitor and keep an eye on max temps when it comes back after the black screen.

last but not least, wiggle and jiggle your connectors and wires when the machine is running, just be careful and dont prick yourself with some electricity. see if you get a black screen during the wiggling and jiggling.

my pc would be normal nothing flashing no blinking lights no fan speed up nothing.only thing is that the monitor goes blank for 1 second and then comes back like nothing happned.no driver crashed msg no logs in event viewer nothing.atm im having an issue with the gpu so i took it in for rma,while i wait for my gpu i was using intel graphics my pc has hdmi bt i use dp for higher refresh rates.since i tryed everything im going to see if the problem comes back after i reset my monitor settings to default.so ill let you know about the results and hopefully it would be good news.if not ill probably rma my mobo.btw this issue is veeery tricky as it happens at very random times.nothing triggers it,not even prime 95 or any games.it chooses when it wants to kick in.

 

[Bill Hilly579]

im having an issue yet still not able to find a solution for it where my pc screen will randomly go blank.it will happen at random times and suddenly.at first i thouhgt it was a faulty display port so i got a new one but still the issue persists.i tried rolling back my intel graphics drivers and even installing the latest version but issue is still there.when the random blank screen kicks in windows makes a sound as if i plugged or unplugged a usb device.the only way i can get rid of the blank screen is if i put my pc to sleep and turn it back on,hard reset my pc with the reset button on it or unplug the display port from the monitor and reconnect it.im at the moment out of ideas as i tried everything to fix the problem and unfourtently nothings work and this is the exact reasion im making this thread and that is to seek some advice to resolve this endless issue so if anyone can help please do not overlook this thread.advice and assistance is apreciatted.(btw my pc is using intel graphics 530)

hi so just wanted to let you know even after resetting the monitor settings ,the blank screen stopped for a couple of days until this morning the screen went blank for 1 second on tf2 and started to play a looping noise then procceded as normal.what i realised is that its not dissconnecting from my monitor because i have a fps counter which is built in into my monitor and the only way that fps counter dissapears is for the monitor to be dissconnceted form the pc.so the screen just goes blank and comes back.i have no idea why and whats causing it.my my skylake mobo is litreally coule of months old.ive tried resetting the hell out of my bios settings still no goddamm luck.i dont know if theres anything that i have to set manually in the bios for it to stop doing that.maybe ram speed? maybe more voltage? i dont know

msi 170a gamming m7 i5 6600k stock clock(tried rolling back bios drivers)

16 gb 2133 mhz ddr4 ram

corsair rm 850i 80 plus gold psu

which GPU and monitor do you have ?

try going into BIOS and disable the onboard graphics, run either only GPU or only the onboard graphics, not both. Sometimes they conflict, actually, quite often.

have you tried running HDMI or DVI instead of Display Port ? Also, I know you tried it both on GPU and onboard graphics, so you switched the ports on the motherboard end and problem persisted, but have you switched the port on your monitor ? I don't know your monitor but mine has 2 DP ports and 2 HDMI ports.

could also be the cable, hence if you try DVI or HDMI, by default you'll test that out as well.

when your screen goes black, do the LEDs on your mobo blink or anything ? or the GPU ? or do the fans pause or slow down on any components ?

hardware wise you can do the generic stuff that never hurts, unplug everything, clean it out, plug it back in double checking all connections, if one of your connectors, or pins on them is coming loose you may get these sort of symptoms.

as far as windows goes, drivers conflict can cause stuff like this to happen. if you are running 2 different displays on same system, like the integrated and a GPU then you need to disable one and clean uninstall the drivers for both, then re-install latest drivers for the display you are actually using, but not the other.

i would also check temps, if something is on its way out it can spike your temp quite quickly, run HWMonitor and keep an eye on max temps when it comes back after the black screen.

last but not least, wiggle and jiggle your connectors and wires when the machine is running, just be careful and dont prick yourself with some electricity. see if you get a black screen during the wiggling and jiggling.

 

[Bill Hilly579]

im having an issue yet still not able to find a solution for it where my pc screen will randomly go blank.it will happen at random times and suddenly.at first i thouhgt it was a faulty display port so i got a new one but still the issue persists.i tried rolling back my intel graphics drivers and even installing the latest version but issue is still there.when the random blank screen kicks in windows makes a sound as if i plugged or unplugged a usb device.the only way i can get rid of the blank screen is if i put my pc to sleep and turn it back on,hard reset my pc with the reset button on it or unplug the display port from the monitor and reconnect it.im at the moment out of ideas as i tried everything to fix the problem and unfourtently nothings work and this is the exact reasion im making this thread and that is to seek some advice to resolve this endless issue so if anyone can help please do not overlook this thread.advice and assistance is apreciatted.(btw my pc is using intel graphics 530)

msi 170a gamming m7 i5 6600k stock clock(tried rolling back bios drivers)

16 gb 2133 mhz ddr4 ram

corsair rm 850i 80 plus gold psu

which GPU and monitor do you have ?

try going into BIOS and disable the onboard graphics, run either only GPU or only the onboard graphics, not both. Sometimes they conflict, actually, quite often.

have you tried running HDMI or DVI instead of Display Port ? Also, I know you tried it both on GPU and onboard graphics, so you switched the ports on the motherboard end and problem persisted, but have you switched the port on your monitor ? I don't know your monitor but mine has 2 DP ports and 2 HDMI ports.

could also be the cable, hence if you try DVI or HDMI, by default you'll test that out as well.

when your screen goes black, do the LEDs on your mobo blink or anything ? or the GPU ? or do the fans pause or slow down on any components ?

hardware wise you can do the generic stuff that never hurts, unplug everything, clean it out, plug it back in double checking all connections, if one of your connectors, or pins on them is coming loose you may get these sort of symptoms.

as far as windows goes, drivers conflict can cause stuff like this to happen. if you are running 2 different displays on same system, like the integrated and a GPU then you need to disable one and clean uninstall the drivers for both, then re-install latest drivers for the display you are actually using, but not the other.

i would also check temps, if something is on its way out it can spike your temp quite quickly, run HWMonitor and keep an eye on max temps when it comes back after the black screen.

last but not least, wiggle and jiggle your connectors and wires when the machine is running, just be careful and dont prick yourself with some electricity. see if you get a black screen during the wiggling and jiggling.

silly question but can turbo boost have any affect on my issue?