Okay so i bought a new laptop for work and school and i got the order on friday (3/10) I really need this to work so i can get my stuff done on time.
When I first opened the laptop after plugging it into both an extention cord and wall outlit it goes to a "Hi there" screen where it asks my country, language, keyboard type, and time zone. I enter all of that in and go to the next page.
The next page is "Its time to enter the product key" so I entered the 25 digit code thats on the authenticity sticker on the bottom of the laptop. I click next after entering it.
Now it takes me to a "Get going fast" screen where I can choose "back", "Customize", or "Use Express Settings." I've tried both customizing it AND "use express settings". It'll go to "Just a moment" and load before restarting itself. It displays a black screen with a blue windows logo upon startup then...once it loads it goes straight to "Hi there"
I have tried doing the "do this later" button for the product key but that doesnt change anything either. I think the first or second time I started up the laptop it also had a screen where i could choose my network and enter its password. I don't get the screen anymore.
If I see "Hi There" one more time im going to lose it.
The laptop is a Cybertron Vapor 15 SK-X1. Heres an exact link from where i bought it https://www.newegg.com/Product/Product.aspx?Item=9SIABFS4YM9727
I bought it from newegg, sold and shipped from CybertronPC.
I also want to mention that the product key on the bottom of the laptop had the silver covering already scratched off. I assume this was because windows 10 was pre-installed by Cybertron but it could have been tampered with too. I JUST bought this. Ive had it for two days and i only opened up the laptop a few hours ago. (I did have it plugged in beforehand) Please help
When I first opened the laptop after plugging it into both an extention cord and wall outlit it goes to a "Hi there" screen where it asks my country, language, keyboard type, and time zone. I enter all of that in and go to the next page.
The next page is "Its time to enter the product key" so I entered the 25 digit code thats on the authenticity sticker on the bottom of the laptop. I click next after entering it.
Now it takes me to a "Get going fast" screen where I can choose "back", "Customize", or "Use Express Settings." I've tried both customizing it AND "use express settings". It'll go to "Just a moment" and load before restarting itself. It displays a black screen with a blue windows logo upon startup then...once it loads it goes straight to "Hi there"
I have tried doing the "do this later" button for the product key but that doesnt change anything either. I think the first or second time I started up the laptop it also had a screen where i could choose my network and enter its password. I don't get the screen anymore.
If I see "Hi There" one more time im going to lose it.
The laptop is a Cybertron Vapor 15 SK-X1. Heres an exact link from where i bought it https://www.newegg.com/Product/Product.aspx?Item=9SIABFS4YM9727
I bought it from newegg, sold and shipped from CybertronPC.
I also want to mention that the product key on the bottom of the laptop had the silver covering already scratched off. I assume this was because windows 10 was pre-installed by Cybertron but it could have been tampered with too. I JUST bought this. Ive had it for two days and i only opened up the laptop a few hours ago. (I did have it plugged in beforehand) Please help
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