I signed up for US Cellular Home Internet. They sent me a Inseego 3100 router. I can connect to the router but it always says "connected with no internet" and I have no internet access. I spent 2 hours on the phone with support who couldn't fix it, so they said the router was defective and sent me a new one. The new router has the exact same problem. On all my devices it says connected without internet when I click the Wi-Fi icon by the clock.
I've spent another 2 hours on the phone with tech support and once again, their android support with template responses can't resolve the issue by searching Google for me. They are completely useless.
I find it hard to believe both routers were defective and my phone works fine. The data on my phone is 5G+ and its fast. The router also has a blue light indicating I'm connected using 5G. So I know I have service in my area.
I wanted to see if anyone else here could be of any more assistance, before I had to return yet another device and cancel my contract again.
Here is a link to the router they sent me: https://static.inseego.com/us/download/fx3100-userguide-tele2.pdf
Thanks.
I've spent another 2 hours on the phone with tech support and once again, their android support with template responses can't resolve the issue by searching Google for me. They are completely useless.
I find it hard to believe both routers were defective and my phone works fine. The data on my phone is 5G+ and its fast. The router also has a blue light indicating I'm connected using 5G. So I know I have service in my area.
I wanted to see if anyone else here could be of any more assistance, before I had to return yet another device and cancel my contract again.
Here is a link to the router they sent me: https://static.inseego.com/us/download/fx3100-userguide-tele2.pdf
Thanks.