usb 2.0 device will not start

G

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Hola. i've been working on this for a long time with Western Digital and
they concluded that it is a problem with my laptop card, not the drive.

I am running XP Home SP2 on a Toshiba Satellite. It's about two years old,
and i wanted FireWire and USB 2.0, so i bought a pc card. the FireWire works
with my digital video camera, but, the USB 2.0 ports will not work with
anything. i have a USB 2.0 drive, and it seems to recognize it, but i cannot
access it, and in device manager the drive has an exclamation that "The
device cannot start (Code 10)." Additionally, i cannot use any USB 1.1
drivers.

as you can imagine, it is a pain trying to back up my computer every other
day using usb 1.1. it takes hours. i've googled the problem, contacted
microsoft (it was suggested i use fix 822603 and all related fixes, now
microsoft says that those fixes have been disabled. i have the latest
drivers (from what i can tell). but this card is some no-name brand and i
can't find anything to make it work.

i appreciate your help. i'll owe you big time if you can get it to work :)

Thanks!

Jake
 
G

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Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Jacob Crockett wrote:
> Hola. i've been working on this for a long time with Western Digital
> and they concluded that it is a problem with my laptop card, not the
> drive.
>
> I am running XP Home SP2 on a Toshiba Satellite. It's about two
> years old, and i wanted FireWire and USB 2.0, so i bought a pc card.
> the FireWire works with my digital video camera, but, the USB 2.0
> ports will not work with anything. i have a USB 2.0 drive, and it
> seems to recognize it, but i cannot access it, and in device manager
> the drive has an exclamation that "The device cannot start (Code
> 10)." Additionally, i cannot use any USB 1.1 drivers.
>
> as you can imagine, it is a pain trying to back up my computer every
> other day using usb 1.1. it takes hours. i've googled the problem,
> contacted microsoft (it was suggested i use fix 822603 and all
> related fixes, now microsoft says that those fixes have been
> disabled. i have the latest drivers (from what i can tell). but
> this card is some no-name brand and i can't find anything to make it
> work.
>
> i appreciate your help. i'll owe you big time if you can get it to
> work :)
>
> Thanks!
>
> Jake

First, is the drive self-powered? Some notebooks do not supply enough
amperage to run a disk drive. If this USB2 card has the dual
connectors, one for power and one for signal, even that will likely not
be enough power to start the drive.

Otherwise, you might be caught up in the removable drive problem endemic
with XP in which the drive letter will not be reassigned to a new drive.
There are currently a couple of threads on .windowsxp.hardware that
discuss this problem which has, it appears, no easy solution.

Q
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Thanks for the tips. the drive is self-powered.

as for the card being defective, the firewire ports work, so for what that's
worth.

thanks again.

Jake
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Defective card??

--

Regards:

Richard Urban

aka Crusty (-: Old B@stard :)

If you knew half as much as you think you know,
You'd realize you didn't know what you thought you knew!



"Jacob Crockett" <Jacob Crockett@discussions.microsoft.com> wrote in message
news:95BDC46E-25D1-45C9-8C55-9E0C73EE065C@microsoft.com...
> Hola. i've been working on this for a long time with Western Digital and
> they concluded that it is a problem with my laptop card, not the drive.
>
> I am running XP Home SP2 on a Toshiba Satellite. It's about two years
> old,
> and i wanted FireWire and USB 2.0, so i bought a pc card. the FireWire
> works
> with my digital video camera, but, the USB 2.0 ports will not work with
> anything. i have a USB 2.0 drive, and it seems to recognize it, but i
> cannot
> access it, and in device manager the drive has an exclamation that "The
> device cannot start (Code 10)." Additionally, i cannot use any USB 1.1
> drivers.
>
> as you can imagine, it is a pain trying to back up my computer every other
> day using usb 1.1. it takes hours. i've googled the problem, contacted
> microsoft (it was suggested i use fix 822603 and all related fixes, now
> microsoft says that those fixes have been disabled. i have the latest
> drivers (from what i can tell). but this card is some no-name brand and i
> can't find anything to make it work.
>
> i appreciate your help. i'll owe you big time if you can get it to work
> :)
>
> Thanks!
>
> Jake
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

Jacob Crockett wrote:
> Thanks for the tips. the drive is self-powered.
>
> as for the card being defective, the firewire ports work, so for what
> that's worth.
>
> thanks again.
>
> Jake

My money is on the USB side of the card being defective.

Q