USB 2.0 not working after install

[petehackett101]

Hi Guys.

Recently built my first PC with an ASRock 960GM/U3S3 FX Board.

Had some issues with the build initially but this was down to PSU problems.

Now I have the setup running and everything looks to be good.

What is causing me issues is the USB 2.0 ports, both the ports on the motherboard and the ports on the case connected to the board.

There are 2 USB 3.0 and they work just fine after I downloaded and installed the drivers from the web - (Eltron USB 3)

So I have my keyboard and mouse working just fine. But any device I connect to the 2.0 ports does not work.

Under device manager I either get an error 10 or error 43 (I think) and the little warning sign.

I have tried updating the drivers by checking online but this will just sit there for too long.

There are a number of items in device manager that have warning issues:

1. Standard Enhanced PCI to USB Host Controller (Two of these)

2. Unknown Device (This shows whenever I connect a device)

I'm just hoping that there is nothing wrong with the hardware and it is a config/driver issue.

I have looked at the driver toolkits online but these look shady to me and I don't want to be putting anything iffy on the PC.

I'm running Windows 7 Ultimate 64Bit
6.1.7601 Service Pack 1 Build 7601

Board is ASRock 960GM/U3S3 FX

Any help would be greatly appreciated!! Thanks in advance!!

 

[JimF_35]

"I have tried updating the drivers by checking online but this will just sit there for too long."

You are going to have to do this. If you have the CD that came with the board you can try the drivers on it other wise you will have to download the drivers from the internet. Here is a video that may help...

https://www.youtube.com/watch?v=oiuxp26rIak

 

[petehackett101]

"I have tried updating the drivers by checking online but this will just sit there for too long."

You are going to have to do this. If you have the CD that came with the board you can try the drivers on it other wise you will have to download the drivers from the internet. Here is a video that may help...

https://www.youtube.com/watch?v=oiuxp26rIak

Hi Jim.

Thanks for the tip. I have looked online but all I am seeing is the drivers for the USB 3.0 which is now working.

I don't think the board came with a CD but I will have another look. It seems like the ASRock website has an all in one, various graphic drivers and a LAN card driver which I had to apply manually to get the card working. It seems all of the drivers got deleted or corrupted and when I have located the proper ones the ports/cards come up.

I 'm still looking anyways, thanks.

 

[JimF_35]

Nice. 😀