Question USB 2.0 ports and devices not functioning ?

Jul 24, 2021
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Hi,
Hope anyone can help with this issue I've been having for two weeks now...
I have been struggling with :
  • A request for the USB device descriptor failed.
  • Windows has stopped this device because it has reported problems. (Code 43)
The devices connected via USB 2 port and no longer work even via USB 3 ports are:
  • Canon Printer
  • Logitech unifying device
  • Razer nommo Speakers (usb connected)
My USB 3 ports work but only accept external hardrives and flash drives (the above mentioned peripherals does not work via USB3 : I have tested the peripherals on other computer and works 100%.
Inserted another SSD in machine with same operating system (drive was backed up 1year ago - curious to see if it was an update on win10 that caused the problem). No luck at all - same problem persists.

My thinking is :
Motherboard issue (bios or cable)

My setup:
MSI MPG Z390 Gaming Pro Carbon AC
Intel i9 9900k
RTX 2070 Super
m.2 drive
win10 version : 21H1 | OS build - 19043.1165

I have tried this solution ( https://support.punchtechnology.co.uk/hc/en-us/articles/360009569977-USB-Issues-with-some-MSI-motherboards-and-some-USB-card-readers )
Also no luck!

Any advice?
 

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