Archived from groups: microsoft.public.windowsxp.hardware (More info?)
I'm having a problem since I upgraded software last week, and I'm trying to get
a handle on it. Is it something that I can fix? Or do I just have to wait for
Microsoft?
I have a Gateway PC, less than a year old. It has 4 USB 2.0 ports. (2 in
front, 2 in rear.) It is a 2.6GHz P4, with 1.25gb RAM. It runs XP Pro, sp1.
Last winter, shortly after acquiring this PC, I added an external DVD burner
(Pioneer DVR-106D). It's housed in a Belkin external case, connected via USB
2.0, and has its own power supply.
The software burner software I WAS using was Roxio's Easy CD Creator, version 5.
I had NO PROBLEMS with this setup.
Last week, I upgraded the software to Roxio's Easy Media Creator version 7. And
I applied the latest update for it.
NOW...my problem is that I can NOT use my DVD burner. When I attempt to do so,
I always get an error:
"SCSI request aborted by host."
"0x2100000A"
I tried the front ports. I tried the rear ports. I also added a new Belkin USB
2.0 card to see if IT could/would work. *Nothing* worked to eliminate the
problem.
From what I could find on Roxio's web site, this is a known problem with
*external* burners and USB 2.0. And apparently is NOT limited to just Roxio's
software, but *any* burner software. But apparently there are users who have
connected their burners to a v1.1 port, and have no problem, other than the slow
speed. Sooo...in order so that I could use *my* burner with the newer software,
I purchased a $10.00 v1.1 hub, which I plugged into one of my built-in 2.0
ports, and I can now use my burner. (Instead of running at or close to 4x, it
only runs at about .6x. But it DOES work.)
I thought that I would test my burner on another machine:
I have a 2.8GHz P4 Dell with 256MB RAM. Moving the drive was the easy part.
Waiting for the Roxio software to install took sooo long. Results? SAME
PROBLEM.
While I was waiting for that, I checked on the BIOS in my regular PC. I found:
High Speed USB Enabled
Legacy USB Support Enabled
USB 2.0 Legacy Support Full Speed
(12Mbps)
So I changed it to:
High Speed USB Enabled
Legacy USB Support Enabled
USB 2.0 Legacy Support Hi Speed
(480Mbps)
When I was done testing the drive on the other PC, I tried this PC again. This
did not work. And nor did the following:
High Speed USB Enabled
Legacy USB Support Disabled
Since I had several DVDs I needed to burn, I connected my burner back up to the
v1.1 hub. And it's humming right along...
Supposedly this is an issue that Microsoft knows about. But I can't seem
to find out more about it, like what the problem really is.
Any chance that someone out there might know? Is there anything that I can do?
Now?
Thanks in advance,
Tom
I'm having a problem since I upgraded software last week, and I'm trying to get
a handle on it. Is it something that I can fix? Or do I just have to wait for
Microsoft?
I have a Gateway PC, less than a year old. It has 4 USB 2.0 ports. (2 in
front, 2 in rear.) It is a 2.6GHz P4, with 1.25gb RAM. It runs XP Pro, sp1.
Last winter, shortly after acquiring this PC, I added an external DVD burner
(Pioneer DVR-106D). It's housed in a Belkin external case, connected via USB
2.0, and has its own power supply.
The software burner software I WAS using was Roxio's Easy CD Creator, version 5.
I had NO PROBLEMS with this setup.
Last week, I upgraded the software to Roxio's Easy Media Creator version 7. And
I applied the latest update for it.
NOW...my problem is that I can NOT use my DVD burner. When I attempt to do so,
I always get an error:
"SCSI request aborted by host."
"0x2100000A"
I tried the front ports. I tried the rear ports. I also added a new Belkin USB
2.0 card to see if IT could/would work. *Nothing* worked to eliminate the
problem.
From what I could find on Roxio's web site, this is a known problem with
*external* burners and USB 2.0. And apparently is NOT limited to just Roxio's
software, but *any* burner software. But apparently there are users who have
connected their burners to a v1.1 port, and have no problem, other than the slow
speed. Sooo...in order so that I could use *my* burner with the newer software,
I purchased a $10.00 v1.1 hub, which I plugged into one of my built-in 2.0
ports, and I can now use my burner. (Instead of running at or close to 4x, it
only runs at about .6x. But it DOES work.)
I thought that I would test my burner on another machine:
I have a 2.8GHz P4 Dell with 256MB RAM. Moving the drive was the easy part.
Waiting for the Roxio software to install took sooo long. Results? SAME
PROBLEM.
While I was waiting for that, I checked on the BIOS in my regular PC. I found:
High Speed USB Enabled
Legacy USB Support Enabled
USB 2.0 Legacy Support Full Speed
(12Mbps)
So I changed it to:
High Speed USB Enabled
Legacy USB Support Enabled
USB 2.0 Legacy Support Hi Speed
(480Mbps)
When I was done testing the drive on the other PC, I tried this PC again. This
did not work. And nor did the following:
High Speed USB Enabled
Legacy USB Support Disabled
Since I had several DVDs I needed to burn, I connected my burner back up to the
v1.1 hub. And it's humming right along...
Supposedly this is an issue that Microsoft knows about. But I can't seem
to find out more about it, like what the problem really is.
Any chance that someone out there might know? Is there anything that I can do?
Now?
Thanks in advance,
Tom
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