Question Usb 3.0 not working after update?

[Ali_183]

I don’t remember what the update was about I just remember that its a recent one say 28-30 July Windows Update prompt. After updating, all USB3.0 ports stop working and a check in Device Management shows that it has the yellow triangle with exclamation mark. I’ve tried uninstalling and reinstalling the driver, and also updating to lastest version, but it doesn’t help.

I’m using Acer Predator G3620, Windows 7 sp1

 

[boju]

Where are getting usb3 driver from?

This one?
https://www.acer.com/ac/en/US/content/support-product/4237?b=1

Navigate to menu, driver and manuals, select Win 7. Expand driver(11) for usb3 driver.

 

[tiancai]

Where are getting usb3 driver from?

This one?
https://www.acer.com/ac/en/US/content/support-product/4237?b=1

Navigate to menu, driver and manuals, select Win 7. Expand driver(11) for usb3 driver.

Hi, thanks for the reply, I tried that and it doesn't work... the same exclamation mark still there ...

 

[Villepro100]

Turn on ”usb legacy ” when in bios