My laptop has 4 USB ports. 2 of them are USB 3.0 ports. Today I connected my WD 2TB portable hard drive to one port and another hard to other USB 3 port. while copying a large file (3GB) copying process suddenly freezed. then windows explorer stopped working. after that I unplugged the portable hard. then I tried using a pen drive. but those 2 usb ports were not working. But I'm more worried about my hard. It's not working either. I tried plugging it in to several computers. But it's not working. I'm expecting the worst. Can anyone help me??
PS: after some time...
It spins and get powered up. sometimes (once every 5 minutes or something) I hear some sound like when hard drive is shutting off...., and After that I connected it to my laptop (working USB 2 port), then I waited for like 10 minutes. then it asked the password to the hard drive (as usual) then it to 10 minutes to load the hard. To my relief it showed the files in it. But it's extremely slow. when i click on a folder it takes 40 seconds to go into it. so I tried copying a file, just to be sure if it can be done. to my amazement it did, at first very slowly (3KB/s) then got the speed (24MB/s). Then I safely removed it. I dont have any big memory to back it up. so to do it later I removed it. I was a little bit relieved. But still those 2 USB ports in my laptop do not work.
PS: after some time...
It spins and get powered up. sometimes (once every 5 minutes or something) I hear some sound like when hard drive is shutting off...., and After that I connected it to my laptop (working USB 2 port), then I waited for like 10 minutes. then it asked the password to the hard drive (as usual) then it to 10 minutes to load the hard. To my relief it showed the files in it. But it's extremely slow. when i click on a folder it takes 40 seconds to go into it. so I tried copying a file, just to be sure if it can be done. to my amazement it did, at first very slowly (3KB/s) then got the speed (24MB/s). Then I safely removed it. I dont have any big memory to back it up. so to do it later I removed it. I was a little bit relieved. But still those 2 USB ports in my laptop do not work.