USB Audio Devices Not Working [Windows 8.1]

[AirlessTHEGOOSE]

I have a (new) Blue Snowball iCE mic and SteelSeries 150 Sierra headphones. When plugged into my machine, they install like any USB device then proceed to have driver errors when I check them in the device manager. I'll run the troubleshooter, and come back with nothing. I'll check the playback devices screen, and nothing but default audio comes up. I cannot understand how they are failing to be recognized or work; and any ideas or suggestions would be greatly appreciated.

Edit: Imgur Link to relevant screenshots from the Control Panel:http://imgur.com/a/pyW2O
When looking further into this, the headphones are listed as an input device when they're clearly an output device. Why is that?

 

[bratShone]

http://jasonoakley.com/blue-snowball-microphone-on-windows-8/

https://steelseries.com/downloads

 

[AirlessTHEGOOSE]

http://jasonoakley.com/blue-snowball-microphone-on-windows-8/

https://steelseries.com/downloads

I've gone through Jason's steps and still nothing. I've installed the driver, and still cannot see the mic in the playback devices. All I can see is my sound card. Because both devices aren't working, could there be a larger problem that would resolve both issues with the audio?

 

[bratShone]

where did u pluged ur mic on back or front of case, and did u put it in red circle? 😀
and do ur headphones have a mic for them self?
maybe there is a confusion

 

[AirlessTHEGOOSE]

where did u pluged ur mic on back or front of case, and did u put it in red circle? 😀
and do ur headphones have a mic for them self?
maybe there is a confusion

I've tried plugging it in on both sides of the case; and I'm not totally sure what you mean by red circle. Yeah, the headphones have a mic for themselves, but I haven't been able to see the mic registered on anything. Nothing is coming up or working for any audio devices that are USB.

 

[bratShone]

http://comtekk.us/manuals/iRecall/images/SC-IBM-sound-zoom.jpg

that red circle xD

 

[bratShone]

try to remove all drivers that u have installed. then try to put only mic into right place and install it. then when u get ur mic working deal with headphone drivers

 

[AirlessTHEGOOSE]

http://comtekk.us/manuals/iRecall/images/SC-IBM-sound-zoom.jpg

that red circle xD

No, the audio devices are USB, they aren't compatible with 3.5mm jacks...

 

[bratShone]

oh they are both on usb. what did u tryed first, have u pluged in both of them and tryed to get them work or u went one by one...

 

[AirlessTHEGOOSE]

oh they are both on usb. what did u tryed first, have u pluged in both of them and tryed to get them work or u went one by one...

I've done both: two at the same time and one by one. I don't think the order is what is causing the problem

 

[bratShone]

https://www.youtube.com/watch?v=790221CbplI

 

[bratShone]

https://www.youtube.com/watch?v=EqwibBc7ug8