Question Usb bluesnowball / Ice not working

Apr 1, 2020
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Hello! I own a blue snowball and it does not want to recognize the device. It has worked on and off. I have to have it in a perfect position or it won't work. If it gets moved or nudged my computer won't recognize it. Under the device manager, it is listed under "universal serial bus controllers" as an unknown USB device (device descriptor request failed). It should be under sound, video and game controllers but it's not.

If anyone has any ideas thoughts or solutions I'm all ears! Thank you for your time.
 

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