USB Device Over Current Status Detected !! System Will Shut Down After 15 Seconds (etc). Please Help=)

Theleb_Kaarna

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Feb 28, 2017
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Hey guys!

OK, totally new build, all new parts:

Phanteks Enthoo Elite
ASUS Maximus IX Formula
i7 7700K
CRYORIG R1 Universal
etc.

Booting-up for the first time, everything seems normal, all fans spin-up, lights, RGB etc. When I get to the "American Megatrends" splash screen, I get:

CPU Fan speed error detected
Ensure that the CPU fan is properly installed on the CPU_FAN header
or adjust/disable the Fan Speed Low Limit option the UEFI BIOS.

USB Device Over Current Status Detected !!
System Will Shut Down After 15 Seconds.


1. So, for the Fan Speed error, I'm assuming I can just do as the message suggests and go into the BIOS and adjust or disable the Fan Low Limit? The CPU cooler's fans are spinning just fine, so I'm fairly certain it's connected correctly. Just asking in case there's something else I should consider or if I'm missing something.

On to the big issue:

2. Regarding the USB Over Current error: I've isolated the culprit to be the "USB 3.1 Type C" USB. When I disconnect the connector from the mobo's header, the issue goes away. Checking the web, the error seems to generally be caused by a physical short. Less frequently, a BIOS update rectifies the problem. Ive examined the USB connector, header & port with a magnifying glass, and they physically look fine, nothing bent, HOWEVER, you can see (in the pic) how the port looks vertically out-of-center, and is touching the face plate at the bottom (which is metal). Could this be causing a short? Don't know if the actual metal "female" part of the port itself conducts or shields current?

Thanks in advance!
5aGEN6x.jpg
 
Solution
Are you sure the cpu fan is plugged into the CPU_FAN header? There is also A CPU_OPT Header on that mobo I believe make sure you aren't using that by accident. If you are using the correct header then just do what it suggests or increase the cpu fan speed at idle. Your cpu fan likely operates at a lower speed idle than the motherboard thinks is acceptable. Which might be normal with the massive cryorig r1, its 140mm fans likely don't have to spin very fast to keep the cpu cool at idle.

As for the USB issue, I am not really sure something is likely shorting as you said. I am doubtful the USB C port touching the case like that is causing it, try getting a piece of electrical tape between the metal and the port if you want to be sure. Did...

Dunlop0078

Titan
Ambassador
Are you sure the cpu fan is plugged into the CPU_FAN header? There is also A CPU_OPT Header on that mobo I believe make sure you aren't using that by accident. If you are using the correct header then just do what it suggests or increase the cpu fan speed at idle. Your cpu fan likely operates at a lower speed idle than the motherboard thinks is acceptable. Which might be normal with the massive cryorig r1, its 140mm fans likely don't have to spin very fast to keep the cpu cool at idle.

As for the USB issue, I am not really sure something is likely shorting as you said. I am doubtful the USB C port touching the case like that is causing it, try getting a piece of electrical tape between the metal and the port if you want to be sure. Did you examine the cable for the USB C port for any damage?
 
Solution

Theleb_Kaarna

Reputable
Feb 28, 2017
20
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4,510
Thanks! Ya, my cooler has 2 fans/2 connectors. I connected one to CPU_FAN and the other to CPU_OPT. According to my ASUS manual, they're both on a "Shared Control" (A), so I assumed it would work OK. The cooler did come with Y-Connector, which I'll try tonight! Thanks again!

I tried exactly that this morning, to wedge a piece of electrical tape in between the port and face plate, but they're too tight against each other. I'll look closer at the cable tonight.
 

Theleb_Kaarna

Reputable
Feb 28, 2017
20
0
4,510


I worked out the fan issue - one of the fans was mistakenly plugged into an RGB Header *smacks forehead*. They're right next to each other. Now (correctly) one is plugged into CPU_FAN and the other into CPU_OPT everything's working fine.

As for the USB over current error/short, the cable was the culprit after all (see the pic in the link below). I had to take apart the front i/o to be able to see the split in the housing. Phanteks promptly shipped me out a new one which I installed and fixed the issue! Thank you Dunlopoo78 for all your help!

http://i.imgur.com/JKeiRqd.jpg