USB drives show but not SATA drives

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Steward09Kyle

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Apr 29, 2014
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I bought replaced my motherboard and it's bringing all kinds of nightmares. The issue I'm having now is that I can't get it to recognize my drives. In the BIOS, it only shows my USB drives I have connected, which is stopping me from reinstalling Windows since I need my drives.

I have 1 Samsung SSD and 2 HDD. None of them show up. I can boot from my USB fine though, and it shows my external hard drive.

I've replaced the cables to the PSU with fresh ones, and I've replaced the cables to the motherboard as well.

I'm at a bit of a loss and don't know how to proceed.
 
Solution
Rogue Leader
Lets get back to the original failure. What, exactly, failed?

I feel like its possible whatever failure you had shorted out your hard drives, and then in plugging them into your new system you damaged the PSU or Motherboard or both. I would inspect the boards on the drives VERY closely.
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At the moment I'm updating the bios to the latest version. I don't know if it needed it, but I put the file on a USB and clicked the button on the back of the motherboard it told me. It's been updating for 10+ minutes though. I don't know if that's normal.
 
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Hi

10 minutes is a long time but dont interupt the process

Read the motherboad manual to see if has a dual bios and how to select the backup bios incase the upgrade bios process fails or never completes

Was the motherboad new and in a sealed antistatic bag?

Is the ssd a 2.5" drive type or a M2 card?

Regards
Mike Barnes
 
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The motherboard was brand new, yes. And it is a 2.5" SSD.

I just chatted with support and they said what occurred was the BIOS failing to update, so I am trying to update it through the actual BIOS now, of course getting another error when doing that.
 
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The motherboard? I'm sure I can get it replaced. Amazon is quite flexible with that stuff. I ordered a hard drive that will be here in the next hour just to see whether the motherboard problem I previously had damaged the drives somehow. If this doesn't work then I guess I'll get a replacement. I don't know what else to do.
 
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I can't boot Windows. That's another issue I'm having. I don't have a way of reinstalling Windows to do anything on the computer.

What happened was the PC blacked out randomly last week, and I didn't have time to buy one thing at a time to narrow it down so I just purchased a new motherboard, CPU, and RAM. I couldn't even get the PC to display anything prior to installing the new components. All the lights would come on inside like it was functioning, but whether it was plugged into the GPU or the MOBO, nothing displayed on the monitor.

So after installing the new parts, it's at least on. My fear is that whatever happened somehow blew out everything including the hard drives.

So where I'm at now:
New MOBO, same old drives. No Windows. Drives don't show in BIOS nor do they show when I try to install Windows from USB.

 
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Hi

do you have any other Windows PC (desktop or laptop) available
and a USB 2 or 3 to SATA adapter (or tray)

you would need a 2.5" & 3.5" tray or just device which can plug into any 2.5" or 3.5" SATA hard drive data and power sockets

3.5" drives need a 12 volt power supply, 2.5" drives can propbly get enough 5V power from the USB port

Then test the drives in the other PC if they dont show up it maybe the old PSU destroyed the hard drives circuit boards


regards
Mike Barnes
 
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I don't have that adapter, but since I ordered the new hard drive already, I'll try that first. If that fails to work then wouldn't it 100% be the motherboard causing issue? It can't be the PSU, well it could, but I just bought a new one this past weekend as well.

If the new drive doesn't work, do you think I should test it with the adapter like you said, or should I just go ahead and send the motherboard back for a replacement?
 
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I've tried multiple cables already. The originals didn't work, so I replaced the PSU cables and the data cables. Still doesn't work. I'm still gonna wait to try the new hard drive just in case everything really did get blown. If that doesn't work, I will follow up with Amazon for a replacement PSU
 
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OK, long post still unsolved, but I think you're connecting a 3.5 HDD as an external!? Well, that wont because it has a 12v requirement, even though a regular 2.5" will accept the power of 3.5", unfortunately it doesn't work the other way around.
 
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And usually it doesn't matter but see if the jumper settings are correct and the hdds and ssds are enabled in the BIOS, if they already are try a win-to-go flash drive to observe you're PC,
Here's how to make a win-to-go drive (DVDs work fine too):
-Download any windows 7+ iso or use a DVD if you own one
-Download win2usb https://www.easyuefi.com/wintousb/
-Make a win to go drive
-Boot from it

Update me on you're stats later :d
 
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