USB extension cable help

[Hjgrove]

Hi there,
I recently had a few issues with some USB extension cables I bought.
They work fine on all of my other computers except for the one I want to use it on... typical 😉
Its passive and is 5 meters long, it powers a Kinect for windows sensor ( I have the wall adapter to power the Kinect itself).
My question is, is my computer not supplying sufficient power for the cable?
Do I need a powered USB hub or a repeater to boost the signal?
Or what else could cause this?
Thanks!

 

[Ubrales]

In instances like this I have had good luck using a different USB port on the computer. Typically, USB ports should supply up to 0,5 A at 5V for a total power of 2.5 watts. Some USB ports fall short of this.

 

[Hjgrove]

Thanks for the reply,
Tried that USB 2.0 failed to supply enough where as USB 3.0 slots supplied enough power for it to recognise for about 2 seconds before refreshing on device manager...

 

[Ubrales]

Thanks for the reply,
Tried that USB 2.0 failed to supply enough where as USB 3.0 slots supplied enough power for it to recognise for about 2 seconds before refreshing on device manager...

Yes that is also an option. And move to a different USB port if necessary.

 

[Hjgrove]

Do you think a USB hub will help because its connected to the mains?

 

[Ubrales]

Do you think a USB hub will help because its connected to the mains?

Yes it would help because it has its own AC adapter that powers multi USB ports. The wattage would be better than what the desktop (or laptop) USBs will produce.

 

[EasyLover]

Better buy a USB hub with dedicated power source. In this way the hub will draw power from the outlet on wall or the power extension board not from the PSU of your computer. If your problem is power related then definitely this config would work without any issue

 

[Hjgrove]

Thanks,
I'm pretty sure this is the issue because it works without the extender so there's no hardware issues.