USB Failed Problem

[drainer]

Hello,
I have read a lot of your threads on code 43 but they dont fit this one.
system:games, new,worked fine for 4 months, now crashes, win 10/64,MB-sabertooth X99 LGA2011 v3,cpu i7 5820 3.3GHZ, zotac geforce gtx 980 ti 6GB, SSD M2 samsung 950 pro 256 GB, corsair 4x4 GB DDR4 3000MHZ, mouse razer deathadder chroma m#RZ01-0121, keyboard corsair k95 RGB (two USB's), headset hyperx cloud2 USB, logitech thx speakers, PS rosewill capstone 1200W, blue ray LG disk, 2GB hd, & asus mg278 monitor.
system is clean not even office, just what is writen + norton. only one game ark and team speak.
MB BIOS was update after built.
Device manager
Universal Serial Bus controllers
I found a problem-
Unknown USB Device (Device Descriptor Request Failed)
(Properties-General) Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.
(Details- property) Device instance path- value-USB\VID_0000&PID_0002\5&1CC0E58A&0&14.
(Details- property) Problem code-value-0000002B.
(Details- property) Address- value-0000000E.
(Details- property) Base container Id-Value-{1708a73f-fd2f-11e5-bdc7-f832e4701ca6}.
(Details- property) bus type Guid- Value-{9d7debbc-c85d-11d1-9eb4-006008c3a19a}.
(Details- property) Location infomation- Value-Port_#0014.Hub_#0003.
(Details- property) location paths-Value- ACPI(_SB_)#ACPI(PCI0)#ACPI(XHCI)#ACPI(RHUB)#ACPI(HS14).
(Details- property) Manufacturer-Value- (Standard USB Host Controller)
This problem never goes away. Head set, mouse, KB, speakers work.nothing else is or has been plugged in.un plugged head set still there.
Note: i just reinstalled fresh win 10, drivers updates to see if it was a software problem, still there.
Here is the newb question.
How do I find, what USB, is the Problem?
Thank you

 

[Shaun o]

Pretty simple.

Your board should be Uefi capable.

Go into the bios, make sure your in advanced mode or settings.

With Asus boards you have a list of all the usb ports and extra Usb headers for adding more usb ports via expansion brackets.

You can disable each Usb port header.

If you look in the bios you should have a listing for up to fourteen usb ports.
Simply disable usb 14. in the bios. or any extra usb ports listed from 1 to 14 that are not in use.
Save the changes before you exit the bios.

And your done. The error message should stop.

 

[drainer]

hi,
I tried what you said no luck. but if i disabled intel xHCI problem goes away.i think that means no usb3?I was using two usb2 instead of one usb3 for the keyboard corsair k95. I hooked up the key board to one usb3 and after that the k95 never worked again. found a old crap key board to test and found no more problems in the system. how do i test to see if the usb3 is working at 3?
thx