Question Usb keyboard not working

[Pancake007]

Hello,
So my usb keyboard was working fine.I had a BSOD on laptop today but that's fixed. I have a USB mouse and a USB keyboard connected. Mouse works fine but the keyboard works only in BIOS and while booting but doesn't work in Windows.
Info:
Windows 10
64-bit system
Device manager says keyboard drivers are updated to the best already but there is a small yellow caution ⚠ sign on keyboard driver name.

 

[Deleted member 14196]

try the option to roll back the driver for the kb

 

[Pancake007]

Can't roll back, button is grayed out.
When I go to general in properties it says ( device status )
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Object Name not found.

 

[Deleted member 14196]

i would try a system restore as you stated it used to work. whatever you did to "fix" the bsod may have caused issues.

 

[Pancake007]

I just let the laptop rest while turned off for 30 mins and it fixed BSOD Also to add, usb keyboard works on another pc. How can I restore the system?

 

[Deleted member 14196]

letting it rest doesn't fix BSOD, you may need to reinstall windows or use system restore

 

[Pancake007]

How can I restore the system?

 

[Deleted member 14196]

use built in System Restore search for that in Control Panel search box

 

[Pancake007]

I will try it now

 

[Pancake007]

I cant restore because I don't have a restore point. Also bsod was really fixed by shutting the laptop down

 

[Deleted member 14196]

no it wasn't. it doesn't work that way. you either have a windows configuration issue or hardware problems. i would suggest at this point a Clean install after backing up your important data.

 

[Pancake007]

I found out I need to update Windows. I will try updating