USB Mouse Issue

[robloxplayer]

Lately, my mouse has an issue. So whenever I put my USB chip it and turn my mouse on the light turns on, and so I assume that my mouse works, but when I move my mouse the cursor on my screen doesn't move. I am really frustrated and I don't have any other mouses that I can use. If anyone knows a way to fix this please let me know.

 

[webworkings]

Try the mouse in another device and see if it works. That is the only way to narrow down if it is the mouse or not.

 

[robloxplayer]

Yes, it does work on my other laptop, and then I tried again on my main computer and it worked for like a minute and a half before it stopped moving. But the light on the bottom of my mouse is still glowing, and because of that, I am very confused at what the problem is. And lastly, thank you for your reply to this, I thought no one would reply to my issue because I thought this issue was uncommon.

 

[webworkings]

Everything is uncommon until it isn't.

Hmm, It could be the port is going to sleep. Or you could need a driver updated. Try using it in "Safe Mode" on the computer and see if it stops working or not.

How to enter "Safe Mode" when booting the computer.

In Windows 8 and 10...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.


In Windows 7/Vista/XP...

1. Immediately after turning on the computer, or restarting it (usually after you hear your computer beep), tap the F8 key, repeatedly, in 1 second intervals.

2. The computer will then display hardware information and run a memory test.

3. Next the "Advanced Boot Options" menu will appear.

4. In the "Advanced Boot Options" menu use the arrow keys to select "Safe Mode" or "Safe Mode with Networking" and press ENTER.

 

[laptopbatteries88]

change it for a new mouse