Question USB Mouse not working (device descriptor request failed)

sigma_ct

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Sep 6, 2012
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hey there

i just got a new mouse and keyboard, but the mouse wasn't recognized, it says the error "device descriptor request failed"

i used it on another pc and works well, my pc is running an updated windows 10 x64 bits
 

sigma_ct

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Sep 6, 2012
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run in powershell (admin)
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

if it still wob be able to work, umay need to reinstall windows
ok, step 1 - 2 completed

step 3 gave an error: 0x800f081f

source files not found, use "source" to specify neccesary files to restore the feature.

sounds i just reinstall windows then?
 

sigma_ct

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Sep 6, 2012
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you can put source in that command
source should be either your usb install media or mounted iso
DISM /Online /Cleanup-Image /RestoreHealth /Source:E:\sources\install.wim

replace e:\ with your drive with installation
install.esd ?


is the only install i found in my sources directory, and gave me the same error
 
install.esd is recovery image
u need install.wim
dunno why ms is pushing out esd file on latest win10
anyway convert it to wim file

copy esd file to harddrive like c:\esd\install.esd
open CMD or powershell in admin mode
Code:
cd c:\esd
dism /Get-WimInfo /WimFile:install.esd
u will get info about windows images inside
find that index number for OS u need (pro 1, home 2, etc)

Code:
dism /export-image /SourceImageFile:install.esd /SourceIndex:1 /DestinationImageFile:install.wim /Compress:max /CheckIntegrity
replace sourceindex: with your index number

once done, put install.wim back to sources folder
 

sigma_ct

Distinguished
Sep 6, 2012
27
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18,530
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install.esd is recovery image
u need install.wim
dunno why ms is pushing out esd file on latest win10
anyway convert it to wim file

copy esd file to harddrive like c:\esd\install.esd
open CMD or powershell in admin mode
Code:
cd c:\esd
dism /Get-WimInfo /WimFile:install.esd
u will get info about windows images inside
find that index number for OS u need (pro 1, home 2, etc)

Code:
dism /export-image /SourceImageFile:install.esd /SourceIndex:1 /DestinationImageFile:install.wim /Compress:max /CheckIntegrity
replace sourceindex: with your index number

once done, put install.wim back to sources folder
okay all done, what next

*EDIT: i'll asume you want me to do the step before,
"DISM /Online /Cleanup-Image /RestoreHealth /Source:E:\sources\install.wim"

is on the work
 

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