USB Mouse will not install

michael311

Honorable
Mar 7, 2012
3
0
10,510
0
Hello,
When I try to install a USB Mouse Win XP says cannot install this hardware ... the data is invalid. I have tried several USB mice and they all give me the same issue. Other USB devices (USB Keyboard, USB flash drive) work fine. Also the PS/2 Mouse works fine. I just can get a USB mouse or USB touchpad to install. Please help.
 

mibix19

Distinguished
Feb 8, 2010
1,191
0
19,660
110
Hi. Go to device manager click on unknown device(yellow marked) Click update driver. select "browse my computer for driver software" followed by "let me pick from a list of device drivers on my computer" and then under "mice and other pointing devices" instead of selecting "USB Browser mouse" (which it is) select "HID-Compliant mouse click then install it. (If there is no yellow exclamation mark continue from update driver anyway)
 

michael311

Honorable
Mar 7, 2012
3
0
10,510
0
Thanks, but that did not work. It continues to give me the message: "The data is invalid". I have even tried using the drivers provided on cds that came with the various usb mice even though they should all be plug and play. I cannot understand why I can use USB keyboards, flash drives, speakers, etc. but I cannot use a usb mouse.

I have also tried disconnected the PS2 mouse just in case it was causing a conflict, but I still get the same error. I would like to know where it thinks the data is bad so I could replace it.
 

michael311

Honorable
Mar 7, 2012
3
0
10,510
0
I have fixed the problem. I compared the files under Windows\System32\Drivers with another computer and noticed a file was missing: mouhid.sys. I copied the file to my computer and I am now able to connect USB mice. Life should not be this hard. Thank you for your help.
 

Similar threads


ASK THE COMMUNITY