USB not accessible

[krishna84]

Hi, When I connect any USB device to my laptop, it is installing and showing installation of new hardware successful. But when I try to open it from 'My Computer', it is saying 'Not Accessible'. Also I am not getting security tab for these devices in properties. I tried all the possibilities like trying to provide access using command prompt, editing group policy, running in safe mode... nothing working out.. . When I connect my mobile, it is taking as mass storage device and able to access. Problem is only with 'Removable devices' like Pen drives, SD card etc... Those pen drives are working in other systems but not only in my laptop. My laptop model is 'Dell LATITUDE E6330'. Some local/group policy might stopping flash drives to access. Please help

 

[The_Prophecy]

Start by checking for newer chipset drivers for your laptop model from the Dell website.

 

[krishna84]

Well, I tried all the possibilities like installing new chipset drivers, scannow, disabling group policy client etc.... I tried by removing my laptop battery also. Nothing is working out . When I connect my mouse, mobile, camera, I am able to access them. But only with removable devices, I am not able to access. please help