Usb pen drives not detecting in Windows/Bios

[Prdp]

Recently my pc stopped detecting usb pen drives. But my usb mouse/keyboards are working perfectly fine.

So I tried to check if it shows up in BIOS, I inserted my pen drive and restarted my system, system will show the motherboard logo and it will be stuck there until I remove my pendrive.

Also in my device manager, usb mass storage is hidden, I have to check the show hidden devices in view(device manager) to display usb mass storage.

Any ideas ? what could be wrong in my system.

Details of my PC

OS : Windows 10
Motherboard : Asrock H97m Pro4

I also formatted my system and tried installing windows 8.1, still same issue.

I love my PC 🙁

 

[SugarPsycho]

Have you tried more than one drive? What usb are you using?

 

[Prdp]

Have you tried more than one drive? What usb are you using?

Yes I did try with different types of USB drives still no use.

 

[SugarPsycho]

Have you tried updating your bios and your drivers?

 

[R0GG]

- So your computer freezes at the Bios logo if a Pen drive is hooked to Any USB port ?
- Does your computer have USB 2.0 or 3.0 card reader ? >> disconnect it's cable from the motherboard and see if that changes any thing at Bios and windows.
- After you load windows are you able to see the USB pen drives content when hooked up to your PC?