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Question USB port turning on and off

jamper

Prominent
Dec 14, 2018
17
0
510
0
Hi!

I just set up a new PC for a friend and he has 2 USB ports on the front.

1x USB 2.0
1x USB 3.0

the 2.0 port works fine, however the 3.0 port constantly connects and disconnects.

I've made sure the USB headers, cables & 24-PIN mobo power cable are all secure and corrected positioned.

We've also turned off the power management option in Windows Settings & uninstalled and resinstalled USB port drivers.

Any ideas here guys?

Mobo: MSI X570-A Pro AM4 ATX Motherboard

Case: Deepcool Earlkase V2 RGB Tempered Glass Mid Tower ATX
 

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