USB ports can not recognize devices

Solution


Maybe a driver issue. What laptop, and which ports? Are they USB3 ports? (Blue plastic)

PETERODIRIA

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I think it is a driver problem. But I can not find the drivers. The Laptop is Acer Aspire 5742. It is the two USB ports on the right which are not working

 

If your OS is 64bit, try the chipset drivers
http://global-download.acer.com/GDFiles/Driver/Chipset/Chipset_Intel_9.1.1.1024_W7x86W7x64_A.zip?acerid=634176966911044073&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE 5742&OS=711&LC=en&BC=ACER&SC=EMEA_27
These are for Windows 7, if you have problems loading them, right click the file and choose 'Troubleshoot Compatibility'

 

PETERODIRIA

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